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If you guys figure this out please let me know. In the meantime I’ve switched back to the free version. I don’t suppose you will refund my $50.
Oh, I see I can’t do that without messing things up. OK, I’m going back to Pro mode.
Hello
Can you please provide us with your site URL as it seems to be missing in the above query so that we can inspect your issue further ?
Hope to hear from you soon.
Best Regards!
I provided it in the first message: http://www.nehsjc.org/Catalyst/
The issue is clearly on your side. Multiple people have posted about this issue above.
Please look into it.
Had I known this would be a problem I would not have upgraded.
Hello @mijohn
First of all, we would like to apologize for the trouble.
We have inspected the issue thoroughly in our side and were able to replicate the exact issue in our side. We have already informed our theme authors and the developers are working to solve the issue.
We will be releasing the update of the theme with the proper fix very soon. Once the update is out, kindly update your theme and the issue should resolve in your side.
Hoping for your kind co-operation.
Best Regards!
Do you have any idea how long that will take? I’m scheduled to launch this site tomorrow.
Hello @mijohn,
Our developer is still working on it and hopefully, we will release the update soon.
We will let you know as soon as the update is out.
Thank you for your kind co-operation.
Regards!!
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