Home Forums Free Themes Education Hub Menu Mobile It's Not Active and Featured Slider Stack!!

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #39480
    maulana
    Participant

    New Problem Again, When I tested on mobile device, Top Menu It’s Not Active when i clicked. can you fix this?

    My problem is Featured Slider stack and Menu Mobile not Active, can you check http://fk.unimal.ac.id

    #39489
    wensolutions
    Keymaster

    Hello @maulana,

    The issue in your site is due the use of third party plugins. For your information the themes compatibility is not tested with any other third party beside the one recommend by the theme itself .

    So please try disabling them one by one and check you site if the issue is fixed.

    Hope this helps.

    Best Regards!!

    #43175
    gaurav2im
    Participant

    I have uninstalled all 3rd party plugins, after then the menu button and slider is not working.
    http://www.easynotes4u.com

    #43179
    wensolutions
    Keymaster

    Hello @gaurav2im,

    As far as we have checked this theme locally and it works all fine and all the slider settings are working perfectly
    .
    However the slider functionality is not checked with any third party plugins.

    Upon inspecting your site we found that you have console error in your site .

    So, if you have installed any third party plugins then please try disabling them one by one and check you site if the issue is fixed. If the issue is fixed you will know the exact plugin that have created the issue.
    But if the issue still continues then kindly let us know.
    Also, please post your query creating your own ticket so that it would be easier for us to track down your issues.

    Best Regards!!!

    #43191
    gaurav2im
    Participant

    I have already checked all plugins one by one, but the menu option and slider not working in mobile sites.

    #43199
    wensolutions
    Keymaster

    Hello @gaurav2im,

    Please deactivate the plugin BuddyPress and WooCommerce which is currently active in your site . These plugins are generating the console error.
    https://image.prntscr.com/image/abee8db5760241f48a09920e5e406a11.png

    So please deactivate them and verify the issue .If the issue still persist after deactivating the mentioned plugin then kindly inform to us .

    Best Regards!!

    #43202
    gaurav2im
    Participant

    sorry, still its not working.

    #43214
    wensolutions
    Keymaster

    Hello @gaurav2im,

    Please once deactivate the jet-pack plugin as well . Uninstall every third party source that you have included in theme and verify the issue .

    Even if this process does not solve the issue then download the fresh copy of the theme as the theme initially does not have any such issue .

    Hope this helps.

    Best Regards!!

Viewing 8 posts - 1 through 8 (of 8 total)
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