April 20, 2017 at 2:04 am #39480maulanaParticipant
New Problem Again, When I tested on mobile device, Top Menu It’s Not Active when i clicked. can you fix this?
My problem is Featured Slider stack and Menu Mobile not Active, can you check http://fk.unimal.ac.idApril 20, 2017 at 2:33 am #39489
The issue in your site is due the use of third party plugins. For your information the themes compatibility is not tested with any other third party beside the one recommend by the theme itself .
So please try disabling them one by one and check you site if the issue is fixed.
Hope this helps.
Best Regards!!May 23, 2017 at 1:00 am #43175
I have uninstalled all 3rd party plugins, after then the menu button and slider is not working.
http://www.easynotes4u.comMay 23, 2017 at 1:43 am #43179
As far as we have checked this theme locally and it works all fine and all the slider settings are working perfectly
However the slider functionality is not checked with any third party plugins.
Upon inspecting your site we found that you have console error in your site .
So, if you have installed any third party plugins then please try disabling them one by one and check you site if the issue is fixed. If the issue is fixed you will know the exact plugin that have created the issue.
But if the issue still continues then kindly let us know.
Also, please post your query creating your own ticket so that it would be easier for us to track down your issues.
Best Regards!!!May 23, 2017 at 4:03 am #43191
I have already checked all plugins one by one, but the menu option and slider not working in mobile sites.May 23, 2017 at 4:54 am #43199
Please deactivate the plugin BuddyPress and WooCommerce which is currently active in your site . These plugins are generating the console error.
So please deactivate them and verify the issue .If the issue still persist after deactivating the mentioned plugin then kindly inform to us .
Best Regards!!May 23, 2017 at 5:27 am #43202
sorry, still its not working.May 23, 2017 at 7:09 am #43214
Please once deactivate the jet-pack plugin as well . Uninstall every third party source that you have included in theme and verify the issue .
Even if this process does not solve the issue then download the fresh copy of the theme as the theme initially does not have any such issue .
Hope this helps.
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