Hello @dianedopson,

While we have tested the theme latest version through responsive devices, the menu seems to be working fine on our side.

Please provide us your Website URL so that we could inspect your website for the issue and provide you with a precise fix.

Best Regards !!

Hello @dianedopson,

While we have inspected your website, it is seen that the site is having trouble loading the script / styles required for the mobile menu trigger correctly.

The issue might have been caused by the caching plugin that you are using in the site currently.

To debug the issue further, please check by deactivating the caching plugin used in the site and check to see if this resolves the issue.

If the issue is not resolved, please post back to us so that we can approach further for a precise fix.

Hope this Helps,

Best Regards !!

Hello @dianedopson,

While we still suspect that the issue might have been caused by the js conflict with some plugin in your site, as the theme itself does not have the issue upon testing with the latest version, We can suggest you with some CSS code to fix the issue in your site.

Please paste in the following custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :

@media only screen and (max-width: 767px){
#mobile-trigger {
    display: block!important;
}
}

This should override the js CSS conflict displaying the menu.

Hope this Helps,

Best Regards !!

Hello @dianedopson,

Nice to know that the problem has been solved. If there are any further query, then, please feel free to post them.

We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
https://wordpress.org/support/theme/wen-associate/reviews/

Thanks.

Hello @sixthwavealliance,

When we inspected your site URL we found that the menu in the responsive view is working absolutely fine as you can in the below given screenshot:

http://prntscr.com/kwawlg

Hope everything is working fine now.

Thank you.

Regards!!

Hello @sixthwavealliance,

When testing the site again, it is working fine.

If you have any issues further then please let us know.

Thank you.

Regards!!