Home Forums Pro Themes Travel Eye Pro Multisite problem with key license

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  • #24884
    leo-design
    Participant

    Hi,
    we have just finished the site with your theme (Travel Eye Pro). The site uses multisite (under the same domain just for different languages). On every site of multisite there is warning: “Travel Eye Pro License Key has not been activated, so the theme is inactive. Click here to activate the license key and the theme. Get API key from Theme Palace. ”
    What should we do? Shall we use the same key as for the first language?
    Thanks for your replay

    #24923
    wensolutions
    Keymaster

    Hello @leo-design, the license key is valid only for single domain URL. i.e. if your key is already active and working on main domain then same key won’t work for other setup like multisites that has different domain URL.

    Please refer FAQ for more details :

    http://themepalace.com/faq/

    #24933
    leo-design
    Participant

    So… to make it clear – if the site is under: http://www.mydomain.com and the english version is under: http://www.mydomain.com/eng do I have to pay again for the theme or not?

    (sorry for my english ;P )

    #25034
    wensolutions
    Keymaster

    Yes, we have to purchase for the next domain usage for the theme i.e. http://www.mydomain.com/eng .

    #25036
    leo-design
    Participant

    Hm, I hope it’s my bad english… ;(
    So if my client has the same site translated for 5 languages he must pay 5 times for the theme? If that’s correct, then we have to use different theme, because nobody will pay as much for one website.

    And I think this is important message for your future clients too…

    #25196
    wensolutions
    Keymaster

    @leo-design, explaining this in more simple what we would like to convince and all similar users is that your theme still runs fine and well with key being activate in single main domain.

    Key is basically for automatic updates purpose. You still can use the same theme in other installation just that you won’t be getting update response on those installation for which you can always reference the theme where active key is serving this notice.

    So you have to do manual update of the theme from FTP or using friendly plugin called Catch Theme Updater
    that takes theme backup and uploads the new updated theme.

    So in sum up, yes it is possible to use same theme in multi-site setups considering some manual steps to upgrade each.

    Hope this is all clear. If you still have any confusions, we would be glad to explain and instruct you further.

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