Home Forums Pro Themes WEN Associate Pro My pro key is not activated

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #84077
    femke98
    Participant

    I get the message in W:

    WEN Associate Pro License Key has not been activated, so the theme is inactive. Click here to activate the license key and the theme. Get API key from Theme Palace.

    and:
    Your theme (WEN Associate Pro) contains outdated copies of a number of WooCommerce template files.

    So, what can i do about it?
    My shop must be safe for my customers.
    Let me know please how to fix this.

    #84090
    wensolutions
    Keymaster

    Hello @femke98,

    Thank you very much for buying the pro version of the theme.

    For your information, the coding of our themes is done following the WordPress standards. The templates in the theme file will have no effect on the security of your site.

    So you can activate the license and begin to construct the theme. If you encounter any issue relatedt ro the theme while setting up the theme then kindly let us know.

    Thank you.

    Regards!!

    #84092
    femke98
    Participant

    Hello,
    I bought the theme two years ago (maybe longer?).
    But now i get this message.

    I get that i must pay again? for the pro version but what i don’t get is the message:

    Your theme (WEN Associate Pro) contains outdated copies of a number of WooCommerce template files.

    I have WooCommerce so my concern is that my website is not safe anymore.

    #84357
    wensolutions
    Keymaster

    Hi,

    Your subscription for WEN Associate Pro is definitely old and already expired.

    Therefore, you need to repurchase the theme to acquire new license and validity of next 1 Year.

    Now regarding WooCommerce message, the WooCommerce templates that are supported are no more compatible with the latest version of WooCommerce plugin itself. Hence this message or concern will also get address once you update the theme.

    Hope this clarifies up the things!

    #84371
    femke98
    Participant

    Oké, i think i get it. Everything worked, so i can leave it so.
    Can you confirm this? Thanx.

    #84385
    wensolutions
    Keymaster

    Great! If you’ve followed aforementioned steps and no such notices appearing again in your dashboard and also the new license status is Active, then everything is good!

Viewing 6 posts - 1 through 6 (of 6 total)
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