Home Forums Pro Themes Edu Care Pro no shopping cart found

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  • #58490
    David G
    Participant

    Hello Production Support Team

    I just purchased Edu Care Pro theme yesterday. I have four issues as below.

    1.The shopping cart option doesn’t show on the Theme Options section. I believe Edu Care Pro support the Shopping Cart feature as you said. If it is true, how to enable or install the shopping cart feature?

    2. Registration form doesn’t show up after I select it from Theme Options.

    3. The Contact form doesn’t show on the Contact Page. It was broken with the error message as below.
    [contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]

    4. In the Theme Options, Our Course section doesn’t show.

    Does you product have the feature as you said? If so, how to enable those features? Could you give me the help?

    Thanks and Regards,

    David Gan

    #58504
    wensolutions
    Keymaster

    Hello @wgan2017,

    First of all thank you very much for buying the pro version .

    Your queries has been answered below in points .

    1.The shopping cart option doesn’t show on the Theme Options section. I believe Edu Care Pro support the Shopping Cart feature as you said. If it is true, how to enable or install the shopping cart feature?

    Ans : The theme Edu Care pro is compatible with the WooCommerce plugin . After the activation of the plugin you will see the cart icon at the header beside menu clicking which you can reach to cart section .
    Also you can enter the products from Admin Panel > WooCommerce Products . Similarly other options can also be managed from here related to WooCommerec . But the option to manage the cart section is not available within the theme customization .

    2. Registration form doesn’t show up after I select it from Theme Options.

    Ans : To make the form display you have to chose the page which has the shortcode of registration form . As for the Image you need to upload the image in featured image section of that page that you have selected to display in registration section .

    3. The Contact form doesn’t show on the Contact Page. It was broken with the error message as below.

    Ans: To make the contact form section work you have to activate the contact form seven plugin . After activation paste the shortcode in contact page .

    4. In the Theme Options, Our Course section doesn’t show.

    Ans: When checked the theme locally , Our Course section is working fine . This section displays the courses that is added through WooCommerce as the product .

    Hope this helps .

    If the above mentioned steps does not help then please post your site URL so that we could look into the issue .

    Best Regards!!

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