Home Forums Pro Themes Realestate Base Pro Paid for theme but cannot obtain

This topic contains 1 reply, has 2 voices, and was last updated by  wensolutions 1 year, 2 months ago.

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  • Author
    Posts
  • #74252

    Karen Higgins
    Participant

    You have charged my credit card but my account says I have not purchased anything.

    Do I need to dispute the transaction? I tried multiple times to submit a support request but kept getting error that google could not confirm my identity – whatever that means.

    #74335

    wensolutions
    Keymaster

    Hello @karenjh,

    First of all thank you very much for buying the pro version and also would like to apologize for all the inconveniences.

    As for your issue please once contact the respective department via the email address given below:

    info@themepalace.com

    Thank you.

    Best Regards!!

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