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You have charged my credit card but my account says I have not purchased anything.
Do I need to dispute the transaction? I tried multiple times to submit a support request but kept getting error that google could not confirm my identity – whatever that means.
Hello @karenjh,
First of all thank you very much for buying the pro version and also would like to apologize for all the inconveniences.
As for your issue please once contact the respective department via the email address given below:
Thank you.
Best Regards!!
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