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Dear all,
I have the kids education pro package but now I am having problems with the payment options on mobile and tablet. I can see all my payment options (4)on my laptop, but I only see 1 option on my mobile or tablet. This theme is mobile compatible.
What can I adjust so that the other payment options are visible.Kind regards,
LindaHello,
We are sorry to hear that you are having an issue with one of our themes, and we’d be more than happy to investigate the matter further for you.
Can you please explain in brief about the issue. Is that checkout page ?
There is all 4 options in mobile. Here is the screen shot of checkout page
https://tinyurl.com/y549fd46It will be helpful if your share your site url and the screen record of actual issue or you can share screen shot of the issue by leaving color marking.
Best Regards
Dear Psink,
Thank you very much for your quick reply.
URL: https://www.gioskidzstore.nl
Please note everything is in Dutch.
This is a screenshot of my laptop. All options are there. Including pictures.
Below a screenshot of what you see on a mobile Phone and tablet.
Continue payment ( red bar ) of choose PayPal (yellow bar ).
If we choose the red bar, continue: we only see PayPal.
Also the pictures of the product is gone in check out.
If you need more info please let me know.
Many thanks in advance.
Kind regards,
Linda
Hello @linda
We apologize for getting late back to you. I guess you have made mistake while uploading screen shots i see there is no screenshots in your reply.
Please use awesomescreen shot extension in chrome to share screenshot
here is the link
https://www.awesomescreenshot.com/here is screen shots of checkout page
Pc version : https://tinyurl.com/yy8ruqryi did not see others payment in pc version too. I guess you have not enable all payment options in woocommerce setting
Please first enable all payment options in woocommerce payment setings
For doing soo Go To Admin Panel >> WooCommerce >> Settings >> Payment there you find all payment enable/disable option please enable all the options.Hope this helps
Regards,
Psink
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