Home Forums Free Themes Blogbook Plugin not work with theme

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #124484
    hogo
    Participant

    Hello.
    I wanted to buy a BLOGBOOK theme.
    When checking compatibility with plugins, the Draw Attention plugin does not work https://wordpress.org/plugins/draw-attention/

    It works on standard WP themes.
    Could you watch this plugin with your theme?

    • This topic was modified 3 months, 3 weeks ago by hogo.
    #124532
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the Draw Attention plugin is not compatible with the BLOG BOOK theme for now.

    We will inform the theme author about the compatibility and we will work on the compatibility in the future.

    Regards.

    #124537
    wensolutions
    Keymaster

    Hello,

    Everything seems fine on our side.

    Also, please provide us the screenshot of the sections marking the layout and functionality issue (if any) so that we can be clear to inspect and provide fixes.

    Regards.

    #124546
    wensolutions
    Keymaster

    Hello,

    Please send the screenshot again using a light shot app.

    https://app.prntscr.com/en/download.html

    The images you have provided us is not supporting as shown in the screenshot below.

    https://prnt.sc/spz60e

    Regards.

    #124548
    hogo
    Participant
    #124909
    wensolutions
    Keymaster

    Hello,

    Actually, the issue has raised due to incompatibility of plugin with theme you have used.

    Also, we have already informed to theme author regarding compatibility.

    Regards.

    #124966
    wensolutions
    Keymaster

    Hello,

    Regarding your query, while we may need to exclusively test your setup for the compatibility issue and fix the issue, unfortunately, the free theme won’t cover this level of personal support. Only premium themes let us access to dedicated support.

    Therefore, we suggest hiring a customizer or freelance for further assistance.

    Also, you can buy the premium theme and if you’re not satisfied with a premium theme and support you can ask for a refund within 15 days you can report to the theme palace.

    Hope this helps.

    Regards.

Viewing 7 posts - 1 through 7 (of 7 total)
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