Home › Forums › Pro Themes › Travel Ultimate Pro › Prices, Dates and Related Trips
- This topic has 66 replies, 2 voices, and was last updated 3 years, 10 months ago by style-travel-bg.
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AuthorPosts
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June 10, 2020 at 11:48 pm #125757wensolutionsKeymaster
Hello,
Actually, your site takes too much time to reload and further shows the screenshot below.
So we are unable to find the actual section to help you with fixes.
Regards.
June 11, 2020 at 12:58 am #125719style-travel-bgParticipantHello, the theme Travel Ultimate Pro is on the address:
https://blog.styletravelbg.com/We made child theme and now there is space between the slider and the search bar. How can we remove that space?
http://blog.styletravelbg.com/wp-content/uploads/разстояние-слайдер-и-търсачка.jpgIs it possible to change the place of the search bar on the bottom of the page? ex. to move that search bar up.
http://blog.styletravelbg.com/wp-content/uploads/Долна-търсачка.jpgIs it possible to remove the serch engine from the following photo?
http://blog.styletravelbg.com/wp-content/uploads/Вътрешна-търсачка.jpgThank you in advance.
June 11, 2020 at 3:11 am #125782wensolutionsKeymasterHello @style-travel-bg,
The answer to your queries is listed below:
Query 1:
Response: When we inspected your site URL, we were not able to find the gap between the slider and the search bar as you can see in the screenshot below:So can you mention the device that you checked the issue and which browser so that we will be able to replicate the exact issue.
Query 2:
Response: This cannot be done as of now as much as we would love to help you with this we are unable to do so as it requires higher code customization. So if you want then you can consider hiring the freelancer or the professional developer.Link: https://themepalace.com/hire-a-customizer/
Query 3:
Response: Yes, you can remove the section in the trip archive page and for this add below-given CSS by going to Admin Panel > Appearance > Customize > Additional CSS..post-type-archive-itinerariespost-type-archive-itineraries .wp-travel-post-filter.clearfix { display: none; }
Hope this helps.
Thank you.
July 6, 2020 at 12:59 am #127826style-travel-bgParticipantHello,
We have some questions.
1. We have put WP Travel filters widget on the site but keyword doesn’t work.
http://blog.styletravelbg.com/wp-content/uploads/Търсачка.jpg2. When we want to make a book a trip the “Book” button send us to the home page.
http://blog.styletravelbg.com/wp-content/uploads/Резервирай.jpg3. How can we set the pages “Sign up” and “Log in”?
Thank you!
July 7, 2020 at 4:02 am #128133wensolutionsKeymasterHello @style-travel-bg,
Please find answer to your queries below:
1. We have put WP Travel filters widget on the site but keyword doesn’t work.
Response: When we tested the filter on our side everything is working fine as you can see in the screen record below:
https://www.loom.com/share/a6ed2a12df5f4141a2b9980fb043a7cb
So please make sure you have searched with the correct keyword in the filter.
2. When we want to make a book a trip the “Book” button send us to the home page.
Response: If you have used the WP Travel Pro plugin then make sure you have set the “Thank you” page from Settings > GeneralAfter making the booking, the page will be redirected to the Thank you page. If you have not used the Pro plugin then it must return to the trip single page unless you have any customization.
3. How can we set the pages “Sign up” and “Log in”?
Response: You can set the customer login from WP Travel > Settings > Account.Hope this helps.
Let us know if you have any issues further.
Thank you.
July 7, 2020 at 6:17 am #128140style-travel-bgParticipantHello,
We also have some problems with the Log in and Reservation forms. Does Wp Travel Pro have these forms and where can we find them. Use shordcode to make Dashboad page but we can’t find shordcodes for the Registration form and for Log in form.
The other question is is it possible when you make registration and write your personal data like name, billing adress etc. that information to fill in automatically in the Check out form when you make booking?
Thank you
July 7, 2020 at 8:04 am #128145wensolutionsKeymasterHello,
As for now, short code for login section is not available. If you are willing to add login section before booking trip then you have to enable customer registration options by going to Admin Panel > WP Travel > Settings > Account as shown in screenshot below:
Also, regarding filling information automatically, the feature is not available as higher code customization is required. So, we would like to suggest you to consider hiring a freelancer or our professional developer.
If you have any queries further, let us know.
Thank you.
July 7, 2020 at 10:34 pm #128180style-travel-bgParticipantHello,
1. Can we remove the Promo code and Apply coupon section in Cart and Checkout page?
http://blog.styletravelbg.com/wp-content/uploads/Купони.jpg2.Can we remove the “Subscribe to our newsletter and updates” checkbox?
http://blog.styletravelbg.com/wp-content/uploads/нюслейтър.jpgThank you!
July 8, 2020 at 2:59 am #128268wensolutionsKeymasterHello,
Please find answer regarding your queries pointwise below:
Query1: Can we remove the Promo code and Apply coupon section in Cart and Checkout page?
Response: To remove the Promo code and Apply coupon section in Cart and Checkout page, please add following given CSS code in Additional CSS section by going to Admin Panel > Appearance > Customize > Additional CSS
.wp-travel-minicart #wp-travel-coupon-form .field-inline{ display: none !important; } .ws-theme-cart-page .ws-theme-cart-list .coupon{ display: none !important; }
Query2: Can we remove the “Subscribe to our newsletter and updates” checkbox?
Response: To remove the section you have mentioned, please leave the fields(‘Subscribe Label’ and ‘Subscribe Description’) blank by going to Admin Panel > WP Travel > Settings > Misc.options(at the bottom) as shown in screenshot below:
Hope this helps.
If you have any queries further, let us know.
Thank you.
July 13, 2020 at 10:29 am #128627style-travel-bgParticipantHello,
A few days ago we updated WP Travel Pro and the “Book” button doesn’t work. It works in offers uploaded before the update and now in the newest offers booking is not possible.
http://blog.styletravelbg.com/wp-content/uploads/BOOK-NOW.jpgThanks!
July 14, 2020 at 2:56 am #128654wensolutionsKeymasterHello @style-travel-bg,
When we tested your site URl, the booking is working fine as you can see in the screenshot below:
https://www.loom.com/share/00f0cc88bf8d4842b69c96346e509210
Have you crossed the minimum group size? The booking button will only be activated after you crossed the min pax.
Also, can you provide a link to that particular trip so that we can inspect it further and help you.
Hope this helps.
Thank you.
July 14, 2020 at 2:03 pm #128680style-travel-bgParticipantHello,
I have the following query: When you visit the site via a mobile device and choose a trip, Trip excludes, Trip includes, Trip outline and Booking buttons don’t work because they are mixed.http://blog.styletravelbg.com/wp-content/uploads/viber_image_2020-07-14_16-54-45.jpg
Link to a trip:
Regards!
Style tavelJuly 15, 2020 at 7:36 am #128739wensolutionsKeymasterHello @style-travel-bg,
Have you added the custom tab from the backend?
Also, meanwhile, if you have added any third party plugin please try to deactivate them and verify the issue.
You can even use the health check plugin for the testing as it does not let anything happen in live site.
https://wordpress.org/plugins/health-check/
Thank you.
July 20, 2020 at 12:47 pm #129069style-travel-bgParticipantHello,
I have the following query: When you visit the site via a mobile device and choose a trip, Trip excludes, Trip includes, Trip outline and Booking buttons don’t work because they are mixed.Generate the following errors:
[20-Jul-2020 15:36:48 UTC] PHP Notice: A non well formed numeric value encountered in /home/styletra/public_html/blog/wp-content/plugins/wp-travel/inc/helpers/helpers-price.php on line 931
[20-Jul-2020 15:36:48 UTC] PHP Notice: Undefined index: url in /home/styletra/public_html/blog/wp-content/themes/travel-ultimate-pro/inc/sections/about.php on line 227
[20-Jul-2020 15:36:48 UTC] PHP Notice: Trying to access array offset on value of type bool in /home/styletra/public_html/blog/wp-content/plugins/wp-travel/inc/cart/class-cart.php on line 253
[20-Jul-2020 15:36:48 UTC] PHP Notice: Trying to access array offset on value of type bool in /home/styletra/public_html/blog/wp-content/plugins/wp-travel/inc/cart/class-cart.php on line 253
[20-Jul-2020 15:36:48 UTC] PHP Notice: Trying to access array offset on value of type bool in /home/styletra/public_html/blog/wp-content/plugins/wp-travel/core/lib/cart.php on line 269These bugs are related to the WP Travel theme and plugin.
Please fix the problems.
Regards!
Style tavelJuly 22, 2020 at 6:26 am #129198wensolutionsKeymasterHello,
Actually, the issue you have reported has come from WP Travel plugin and also has been noted as known issue. So, we will fix the the issue and release the update.
If you have any queries further, let us know.
Thank you.
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