Home › Forums › Pro Themes › Travel Ultimate Pro › Problem with Image #3 in the “About” Section of Front Page Customizer
- This topic has 10 replies, 2 voices, and was last updated 4 years, 4 months ago by wensolutions.
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AuthorPosts
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June 28, 2020 at 12:27 pm #127381SuzieQueParticipant
Image #3 is not displayed correctly when “Tour Content Type” is Category and the number of tours is greater than three.
June 28, 2020 at 11:53 pm #127399wensolutionsKeymasterHello,
Regarding your query about the image, please provide us with your site URL so that we can inspect it in detail. And please provide the screenshot of the section where you found the issue so that we can help you with a precise fix.
Hope this helps.
If you have further queries, let us know.
Regards.
June 29, 2020 at 10:05 am #127420SuzieQueParticipantHow do I attach a screenshot image to this trouble ticket?
June 30, 2020 at 12:56 am #127442wensolutionsKeymasterHello,
You can attach the screenshot using light shot app
https://app.prntscr.com/en/download.html
Regards.
June 30, 2020 at 10:01 am #127504SuzieQueParticipantImpossible to install another app on my device. I’ve downloaded my screenshot and only need to forward it to you. This is an expensive theme and it would be nice if it worked correctly. Is there a support email address so I can attach the screenshot?
July 1, 2020 at 12:42 am #127544wensolutionsKeymasterHello,
Regarding your query, you can provide us the screenshots at wensolution[at]gmail.com. Also, make sure to attach the support ticket link with the mail.
Regards.
July 1, 2020 at 3:39 pm #127620SuzieQueParticipantI forwarded my screenshot with support ticket number and link. Thank you!
July 2, 2020 at 2:50 am #127643wensolutionsKeymasterHello,
Regarding your query about the image, the screenshot you have sent is showing the third image active, which is the feature given by the theme. The image you hover or the is active shows like that.
Also, if this is not the issue please provide us with the screen record explaining the issue so that we can be more clear to help with fixes.
Regards.
July 2, 2020 at 10:01 am #127657SuzieQueParticipantNo, that does not solve the problem with this theme for me. I don’t want any active images because the five images are not centered horizontally — if you visit the site, you’ll see that the images are off center.
I only want four images like the FREE version (all of them non active).
I need to have the “About Section” in this paid version work like the free version?
I will email you a screenshot of the problem with this paid theme.
July 7, 2020 at 1:56 am #128119wensolutionsKeymasterHello,
Regarding your query, free and pro version of the theme have feature enhancements from which we cannot change them section wise. To change the sections as per the requirement, it requires code customization.
So, you can consider hiring a freelancer or our professional developer.Also, provide us with the site URL so that we can inspect to help you with a precise fix.
Further, we help our users with simple CSS fixes and with the queries/confusion.
Thank you.
July 8, 2020 at 8:16 am #128302wensolutionsKeymasterHello,
Regarding your query, you can add below given CSS following the path Admin Panel > Appearance > Customize > Additional CSS to make the image section to cover the size as per your requirement.
.tours-slider{ left: calc(6%); } @media screen and (min-width: 992px){ .tours-slider.modern-slider .slick-current + .slick-slide + .slick-slide{ transform: unset; } }
Hope this helps.
Regards.
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