Home Forums Pro Themes Travel Ultimate Pro Problem with Image #3 in the “About” Section of Front Page Customizer

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #127381
    SuzieQue
    Participant

    Image #3 is not displayed correctly when “Tour Content Type” is Category and the number of tours is greater than three.

    #127399
    wensolutions
    Keymaster

    Hello,

    Regarding your query about the image, please provide us with your site URL so that we can inspect it in detail. And please provide the screenshot of the section where you found the issue so that we can help you with a precise fix.

    Hope this helps.

    If you have further queries, let us know.

    Regards.

    #127420
    SuzieQue
    Participant

    How do I attach a screenshot image to this trouble ticket?

    • This reply was modified 2 days, 16 hours ago by SuzieQue.
    #127442
    wensolutions
    Keymaster

    Hello,

    You can attach the screenshot using light shot app

    https://app.prntscr.com/en/download.html

    Regards.

    #127504
    SuzieQue
    Participant

    Impossible to install another app on my device. I’ve downloaded my screenshot and only need to forward it to you. This is an expensive theme and it would be nice if it worked correctly. Is there a support email address so I can attach the screenshot?

    #127544
    wensolutions
    Keymaster

    Hello,

    Regarding your query, you can provide us the screenshots at wensolution[at]gmail.com. Also, make sure to attach the support ticket link with the mail.

    Regards.

    #127620
    SuzieQue
    Participant

    I forwarded my screenshot with support ticket number and link. Thank you!

    #127643
    wensolutions
    Keymaster

    Hello,

    Regarding your query about the image, the screenshot you have sent is showing the third image active, which is the feature given by the theme. The image you hover or the is active shows like that.

    Also, if this is not the issue please provide us with the screen record explaining the issue so that we can be more clear to help with fixes.

    Regards.

Viewing 8 posts - 1 through 8 (of 8 total)
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