Home Forums Pro Themes Travel Ultimate Pro Problem with Image #3 in the “About” Section of Front Page Customizer

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #127381
    SuzieQue
    Participant

    Image #3 is not displayed correctly when “Tour Content Type” is Category and the number of tours is greater than three.

    #127399
    wensolutions
    Keymaster

    Hello,

    Regarding your query about the image, please provide us with your site URL so that we can inspect it in detail. And please provide the screenshot of the section where you found the issue so that we can help you with a precise fix.

    Hope this helps.

    If you have further queries, let us know.

    Regards.

    #127420
    SuzieQue
    Participant

    How do I attach a screenshot image to this trouble ticket?

    #127442
    wensolutions
    Keymaster

    Hello,

    You can attach the screenshot using light shot app

    https://app.prntscr.com/en/download.html

    Regards.

    #127504
    SuzieQue
    Participant

    Impossible to install another app on my device. I’ve downloaded my screenshot and only need to forward it to you. This is an expensive theme and it would be nice if it worked correctly. Is there a support email address so I can attach the screenshot?

    #127544
    wensolutions
    Keymaster

    Hello,

    Regarding your query, you can provide us the screenshots at wensolution[at]gmail.com. Also, make sure to attach the support ticket link with the mail.

    Regards.

    #127620
    SuzieQue
    Participant

    I forwarded my screenshot with support ticket number and link. Thank you!

    #127643
    wensolutions
    Keymaster

    Hello,

    Regarding your query about the image, the screenshot you have sent is showing the third image active, which is the feature given by the theme. The image you hover or the is active shows like that.

    Also, if this is not the issue please provide us with the screen record explaining the issue so that we can be more clear to help with fixes.

    Regards.

    #127657
    SuzieQue
    Participant

    No, that does not solve the problem with this theme for me. I don’t want any active images because the five images are not centered horizontally — if you visit the site, you’ll see that the images are off center.

    I only want four images like the FREE version (all of them non active).

    I need to have the “About Section” in this paid version work like the free version?

    I will email you a screenshot of the problem with this paid theme.

    #128119
    wensolutions
    Keymaster

    Hello,

    Regarding your query, free and pro version of the theme have feature enhancements from which we cannot change them section wise. To change the sections as per the requirement, it requires code customization.
    So, you can consider hiring a freelancer or our professional developer.

    Also, provide us with the site URL so that we can inspect to help you with a precise fix.

    Further, we help our users with simple CSS fixes and with the queries/confusion.

    Thank you.

    #128302
    wensolutions
    Keymaster

    Hello,

    Regarding your query, you can add below given CSS following the path Admin Panel > Appearance > Customize > Additional CSS to make the image section to cover the size as per your requirement.

    .tours-slider{
      left: calc(6%);
    }
    @media screen and (min-width: 992px){
     .tours-slider.modern-slider .slick-current + .slick-slide + .slick-slide{
       transform: unset;
     }
    }

    Hope this helps.

    Regards.

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