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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • December 22, 2016 at 10:37 am #26451
    biotechwriter
    Participant

    Hello,

    How do I go about getting a refund for the Academic Pro a purchased a few days ago? It is not working for me.

    Thanks,

    D

    December 23, 2016 at 1:57 am #26493
    wensolutions
    Keymaster

    Hello @biotechwriter,

    We are sorry that you are having trouble with the Academic Pro theme.

    Before we can guide you with the refund procedures, Could you please explain the issues that you are facing with the theme ? so that we could help you resolve the issue and help with the theme usage for your requirements.

    Best Regards !!

    December 23, 2016 at 2:16 am #26499
    biotechwriter
    Participant

    Hello,

    Academic Pro theme is elegant and clean like I said; however, I do not find it user friendly. I would need to hire an IT person to customized things such as putting widgets in the top menu, etc. Moreover, I have I have a small business and cannot afford the overhead.

    Please refund my money, I am still within the the fifteen days required. I am no longer interested in this theme.

    Thanks,

    D

    December 23, 2016 at 2:26 am #26500
    wensolutions
    Keymaster

    @biotechwriter, regarding refund please send your request at info[at]themepalace.com .

    Thank you.

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