Refunds

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This topic contains 3 replies, has 2 voices, and was last updated by  wensolutions 3 months ago.

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  • Author
    Posts
  • #26451

    biotechwriter
    Participant

    Hello,

    How do I go about getting a refund for the Academic Pro a purchased a few days ago? It is not working for me.

    Thanks,

    D

    #26493

    wensolutions
    Support Team

    Hello @biotechwriter,

    We are sorry that you are having trouble with the Academic Pro theme.

    Before we can guide you with the refund procedures, Could you please explain the issues that you are facing with the theme ? so that we could help you resolve the issue and help with the theme usage for your requirements.

    Best Regards !!

    #26499

    biotechwriter
    Participant

    Hello,

    Academic Pro theme is elegant and clean like I said; however, I do not find it user friendly. I would need to hire an IT person to customized things such as putting widgets in the top menu, etc. Moreover, I have I have a small business and cannot afford the overhead.

    Please refund my money, I am still within the the fifteen days required. I am no longer interested in this theme.

    Thanks,

    D

    #26500

    wensolutions
    Support Team

    @biotechwriter, regarding refund please send your request at info[at]themepalace.com .

    Thank you.

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