September 21, 2019 at 12:44 am #106500
I followed the upload instructions when uploading Education Hub Pro to my WordPress platform. The actual slider did not upload? Thee is a smaller space for it to fit? but the template slider not not upload. Can this be urgently fixed please.September 23, 2019 at 12:11 am #106569
Thank you for using the theme.
To make the slider work you need to enable the slider section and set using the page/post/category.
So you just need to go to Admin Panel > Appearance > Customize > Featured Slider > Slider Type and set the slider.
This will make the slider section appear on the front page.
Thank you.September 23, 2019 at 5:46 pm #106610
I have just tried this and the slider still does not appear on the front page? Where is has Select Slider Type, I then click on Featured Category and save draft.
As this did not work I also tried the other slide types.
At the moment it is set to Featured Category.
Am I doing something wrong? I also downloaded your instruction manual and I am careful following instructions but I can’t get this to work?
I have also had trouble in the menu area with the theme. I use WordPress.
I create a page following your instruction. I create a new menu and save it. Then on the left under Add menu items, Pages…No items appears and I can’t get anything to appear in this space?
I have worked on all of this for a few hours now.
Is there a problem with the Theme connecting to WordPress? I am anxious to get my website up and running.jenarkbusinesssolutions.com.au
JeanetteSeptember 24, 2019 at 3:36 am #106639
When we tried to inspect your site URL, we could not do so as your site seems to be the maintenance mode. Please make sure that you have set the Homepage settings to Static Homepage by going to, Admin Panel > Appearance > Customize > Homepage Settings > Static Homepage
Also, please set the Homepage and Blog page which is under the same tab to the respective page.
If the issue still persist, kindly write back to us.
Regards!September 24, 2019 at 6:13 am #106645
When I go to the admin panel or dashboard, appearance, customise, there is a section called Home page options – not home page settings. I clicked on home page options and the only sections in this area are: Show home content(ticked box) News section title – in the box the word “News” is pre populated, News Category – nothing in this box, No of post – 2, News post read more test – Read more, Enable Events Section – box is ticked. Events category – nothing in this box, No. of Events Posts – 3, Events post excerpt length – 10
There is NO area to make the page static. The above areas follow each other down the left panel.
Thank you again for your assistance and support. I look forward to you getting back to me again.
JeanetteSeptember 24, 2019 at 7:12 am #106649
On another note I have been asked to ask you this question which may assist to get the website running properly:
1. Which WordPress version do you need me to run? I am currently running the most up to date version of wordpress.
2. What PHP version should I be running for the Education Hub Theme. I am currently running version 7.2
Again I look forward to your reply so the theme will be running smoothly soon.
Jeanette JonesSeptember 26, 2019 at 4:58 am #106780
Hi Support team,
I haven’t had a response yet and I am just checking in with you to see if you have a solution yet?
Thanks so much.
Jeanette JonesSeptember 26, 2019 at 6:11 am #106788
We recommend you to use the latest version of PHP and WordPress for a smooth working experience.
Also, regarding the slider query, please refer to the given screen record : https://www.loom.com/share/e449b3ea07724b9495872d8a82b86f97
Please create the respective pages and go to, Admin Panel > Appearance > Customize . In the customizer section please follow the steps given in the screen record.
Hope this clears your confusion.
For any further query/confusion, feel free to reach back to us.
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