May 23, 2019 at 10:44 am #98395
How can I sort the front page sections. The Features says that those sections are sortable.
Also is it possible to add a custom page after slider?
Thank youMay 24, 2019 at 12:15 am #98432
When we revisited the feature list of the theme, we could not find the feature “Homepage Sections Sortable” and also when we tested the feature in our side, in the customizer section, the feature is not included.
There might have been some confusion regarding the feature. However, we will list the feature as a requested feature.
Also, to include an extra section in the homepage section demands high level of code customization. Therefore, to add a custom page after slider, you can refer to our hire our customizer service.
Apologies for the inconvenience.
Regards!May 24, 2019 at 4:27 am #98480
Thank you for your response.
I meant “Sortable Front Page Section”. We actually heavily counted on this feature and that why we bought the pro version of this theme. We should find another way to implement it.
As we bought it couple of days ago, could you please refund the payment?
Kind regards.May 24, 2019 at 5:59 am #98486
The ‘Sortable Front Page Section’ is not mentioned in the product page of the theme. If the feature is very crucial for you, you can, however, refer to our Hire our Customizer service.
Also, we request you to go through the product page and details thoroughly so that you won’t face these issue again.
If you still want to claim for the refund, please refer to the given link : https://themepalace.com/terms-conditions/
Also, you can send your inquiry mail in : info[at]themepalace[dot]com
Note – Refund has to be processed within 15 days of purchase order.
Best Regards!!May 24, 2019 at 9:16 am #98499
The ‘Sortable Front Page Section’ DOES mention in the product page. If you check the comparison table (pro vs free) in https://themepalace.com/downloads/academic , the 13th line in comparison table says that.
I’ll send the screen-shot via email as it’s not possible here.
Thank you!May 26, 2019 at 11:52 pm #98594
First of all, we apologize you for all the trouble.
We will verify the issue with the theme author and come up with the update as soon as possible with the sorting feature.
Thank you for your patience.
For any further queries/confusion, feel free to reach us back.
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