Home Forums Pro Themes University Hub Pro The card was declined

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #183634
    Sonam Phuntsho
    Participant

    I am not able to purchase the University Hub pro template where it says the card was declined. Upon enquiry to our nearest bank, the merchant the themepalace is not authorize 2d that generate the OTP. Is there other way to purchase this themefrom your secured site???

    #183635
    sanam
    Keymaster

    Hi @SOMYANG3,

    Could you please try to make the payment via PayPal if you can?

    Regards,
    Themepalace

    #183658
    sanam
    Keymaster

    Hi @SOMYANG3,

    You can find the reason behind the card decline on the link below:
    https://stripe.com/docs/declines

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.