Home › Forums › Pro Themes › Nature Bliss Pro › Theme Critical error
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wensolutions.
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July 12, 2020 at 2:00 am #128542
jason gruver
ParticipantCritical error
My website is down in the error messages from the theme, when I go to the admin and try to update the theme, an update is available but I get an error message also want to update, saying cannot connect to serverError Details
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An error of type E_ERROR was caused in line 76 of the file /home/l8kfnxw16j45/public_html/wp-content/themes/nature-bliss-pro/inc/metabox.php. Error message: Uncaught Error: Call to undefined function nature_bliss_render_select_dropdown() in /home/l8kfnxw16j45/public_html/wp-content/themes/nature-bliss-pro/inc/metabox.php:76
Stack trace:
#0 /home/l8kfnxw16j45/public_html/wp-admin/includes/template.php(1345): nature_bliss_render_theme_settings_metabox(Object(WP_Post), Array)
#1 /home/l8kfnxw16j45/public_html/wp-admin/includes/post.php(2282): do_meta_boxes(Object(WP_Screen), ‘advanced’, Object(WP_Post))
#2 /home/l8kfnxw16j45/public_html/wp-admin/edit-form-blocks.php(427): the_block_editor_meta_boxes()
#3 /home/l8kfnxw16j45/public_html/wp-admin/post-new.php(72): require(‘/home/l8kfnxw16…’)
#4 {main}
thrownJuly 13, 2020 at 3:46 am #128600wensolutions
KeymasterHello,
Regarding your query, everything is working fine when we re-verified with the latest version of the theme.
So, once you uninstall and re-install the theme to verify that the issue still persists or not.
If the issue still persists, kindly provide us with the screenshot of the screen where the error is showing and with site URL.
Regards
July 13, 2020 at 2:19 pm #128635jason gruver
ParticipantIf I reinstall the theme, will I lose all of my customization?
July 14, 2020 at 12:47 am #128650wensolutions
KeymasterHello,
Regarding your query related to the customization, you should not make any modification directly in your parent theme as all of the customizations will be lost upon update to the latest version of the theme and the same situation is here when you reinstall the theme.
So please go through the child theme for the changes and shift all your customizations in the child theme before you uninstall the theme. You can refer to the below-given documentation link to get detailed assistance on how to create a child theme.
https://wptravel.io/how-to-create-a-child-theme/
Hope this helps.
If you have further queries, let us know.
Regards.
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