Home › Forums › Pro Themes › Greatnews Pro › There has been a critical error on this website

Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 7, 2021 at 3:54 pm #144210
    f4n3
    Participant

    Hi,

    When trying to Appearance/Customize I get the below message:
    There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Learn more about debugging in WordPress.

    In the email sent I get this message:

    Error Details
=============
An error of type E_ERROR was caused in line 138 of the file /home/f563042/strictlymartialarts.ie/wp-content/themes/greatnews/inc/metabox.php. Error message: Uncaught ArgumentCountError: Too few arguments to function Great_News_MetaBox::sanitize(), 1 passed in /home/f563042/strictlymartialarts.ie/wp-content/themes/greatnews/inc/metabox.php on line 166 and exactly 2 expected in /home/f563042/strictlymartialarts.ie/wp-content/themes/greatnews/inc/metabox.php:138
Stack trace:
#0 /home/f563042/strictlymartialarts.ie/wp-content/themes/greatnews/inc/metabox.php(166): Great_News_MetaBox->sanitize('sidebar-1')
#1 /home/f563042/strictlymartialarts.ie/wp-includes/class-wp-hook.php(289): Great_News_MetaBox->save(1)
#2 /home/f563042/strictlymartialarts.ie/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#3 /home/f563042/strictlymartialarts.ie/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /home/f563042/strictlymartialarts.ie/wp-includes/post.php(4309): do_action('save_post', 1, Object(WP_Post), true)
#5 /home/f563042/strictlymartialarts.ie/wp-includes/post.php(4411): wp_insert_post(Array, false, true)
#6 /home/f563042/strictlymartialarts.ie/w

    WordPress version 5.6.1
    Current theme: Greatnews (version 1.0.4)
    Current plugin: (version )
    PHP version 7.2.34

    February 7, 2021 at 11:00 pm #144221
    Psink
    Keymaster

    Hello stefan

    Thank you for your info. It’s really appreciated

    We will release the new update by fixing the above issue. Please update the theme after we release the new update

    Regards,
    psink

    February 8, 2021 at 4:08 am #144234
    f4n3
    Participant

    Thanks for the reply.

    Do you know when the next update is due?

    February 8, 2021 at 10:42 pm #144264
    Psink
    Keymaster

    Hello Stefan

    We have released the update, please update the theme

    Regards,
    Psink

    February 9, 2021 at 5:22 pm #144316
    f4n3
    Participant

    How do I update the theme without replacing the old folder with the new one? I don’t want to loose any of the customization done. Normally a theme has an option to update but I can’t see it here. Is there a tutorial for this?
    Thanks

    February 9, 2021 at 5:32 pm #144318
    f4n3
    Participant

    I just downloaded the theme again and the folder was last updated 01/05/2021?

    February 9, 2021 at 11:08 pm #144332
    Psink
    Keymaster

    Hello Stefan

    Can you please check the theme version? The latest version of the theme is 1.0.5
    Check this screen record
    https://www.awesomescreenshot.com/video/2701271?key=f615bbb1c1f77f64733bd2effd00a531

    Your customizing setting will be the same, whether you install an older version or a newer version until the active theme is Greatnews. The setting for the Greatnews won’t lose until you reset the theme

    Regards,
    Psink

    February 10, 2021 at 4:15 am #144348
    f4n3
    Participant

    The FREE version is 1.0.5 and can be updated but the PRO version is 1.0.0 and can’t be updated.

    February 10, 2021 at 6:52 am #144351
    Psink
    Keymaster

    Hello F4N3

    Yes, the latest version of Greatnews Pro is 1.0.0. We have not released an updated version yet.

    We will release an upgraded version in the feature by adding few more features to it

    Regards,
    Psink

    February 10, 2021 at 6:55 am #144352
    f4n3
    Participant

    But I’ve paid for the PRO version, why would I switch to the free version? How can you have an update for free users but not for the premium version?

    February 10, 2021 at 9:20 pm #144380
    Psink
    Keymaster

    Hello F4N3

    Please contact our sales at https://themepalace.com/contact-us/ for update related queries

    Regards,
    psink

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