Home Forums Pro Themes Travel Eye Pro Travel Eye Pro Theme issue

This topic contains 5 replies, has 2 voices, and was last updated by  wensolutions 6 days, 22 hours ago.

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  • #88604

    Anthony Garcia
    Participant

    I recently purchased travel eye pro and have followed the install instructions but I am having an issue with a space that is between “Site Identity & Menu Section” and the “Slider Section” it’s showing up as a home location but it’s not editable. I have reinstalled the theme reset it back to default and cannot get this space removed, is there anything that you can suggest that will allow me to sort this out?

    Thank you in advance for any assistance.

    #88632

    wensolutions
    Keymaster

    Hello @vicecity305,

    First of all thank you very much for using the theme.

    Travel Eye Pro is created using the page builder plugin like Site Origin which is recommended by the theme itself. So you need to activate those plugin and begin to add the widget through add widget button.

    screenshot:

    http://prntscr.com/m4qb8j

    Hope this helps.

    If you have any query/confusion further then please let us know.

    Thank you.

    Best Regards!!

    #88655

    Anthony Garcia
    Participant

    Thank you for your timely reply but I am still experiencing the same issue is there any way I can send a screenshot so you can see the issue I am experiencing?

    Please advise

    #88717

    wensolutions
    Keymaster

    Hello @vicecity305,

    Yes, you can post the screenshot here. For the screenshot, you can use the light-shot tool or any other which you find comfortable.

    Explain the query clearly so that we can help you further.

    Best Regards!!

    #88824

    Anthony Garcia
    Participant

    Hello
    There is a black space between the “side identity & menu section” and the “slider section” its safe to assume that a logo or something can be added into this space. Is there a way to delete this space? or can it be customized to place a logo? In the site identity it can be named or an image can be placed but if I place and image to make it similar to the travel eye pro demo page how large does the logo need to be and will it eliminate the gap between the navigation menu and the slider?

    Attached is a screenshot please advise on options to sort this out

    http://prntscr.com/m5y4xz

    Thank you for your assistance

    #88928

    wensolutions
    Keymaster

    Hello @vicecity305,

    Can you please provide your site URL so that we can delete the gap for you?

    Also, the logo cannot be displayed in this location and to make the logo appear here requires higher code customization.

    Hope you understand.

    Best Regards!!

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