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Hello,
We are inspecting from our side. We’ll get back to you ASAP.
Hoping for your kind co-operation.
Regards.
Dear team,
just following up again as it has been awhile. Any news or progress on the matter?
Kind regards
StephanieHello,
Sorry for the inconvenience.
Regarding your query, the issue you have mentioned has been fixed.
Please verify the issue and please get back to us if you have any queries further.
Regards.
Dear team,
thank you for your feedback and trips are back up and running.
Do I need to open a second ticket for my other enquiry, that i have mentioned?
This was about that the translation strings from loco translate (that was suggested my Wen Solutions for translations) don’t work anymore.
I have checked in the plugin translations are still there, they only don’t appear in the frontend.Thanks and best regards
Hello @sz_safarizeit,
Can you please provide the screenshot of the text that you are not able to translate so that we can tet it on our side and help you?
Thank you.
Hello team,
sure, please find attached the images and the links below:
Startpage https://safarizeit.de
– search bar
– packages
– trip typeTrips Archive page https://safarizeit.de/safaris/
– filter
– Trips (CTA; days, group size, “from” price)Single trip page e.g. https://safarizeit.de/safaris/kenia-safari-mit-masai-mara/
– related trips
– other trips
– Itineraries
– locations, trip duration, trip type, activities, group size, price, trip enquiry, trip code
Thanks and kind regards
Hello again,
I just had a look in the source code and currently the page is set to <html lang=”en-US”>, before the update it was set to de-de, which would explain why the translation strings are not in use anymore. Can you explain to me how something like this happened and how to fix it?
Thanks and best regards
Hello sz_safarizeit,
The strings that you have listed will be made translation ready and also the issue that you have mentioned will be inspected further.
Hoping for your kind co-operations.
Regards!!
Hello Wen Solutions,
I have found one issue, the website language was changed in the backend to US-EN.
I was able to fix that back to DE-DE. However the translations strings are still an issue.Thanks for looking into this and best regards
Hello,
Glad that your other issue are resolved. As for the string translation, we will make the string translation-ready in the plugin and will make the update available.
If you have any queries further then kindly let us know.
Thank you.
Hello,
Please update to the latest version of the WP Travel where we have fixed the translation issue.
Please once verify and if you have any queries further, get back to us.
Regards.
Dear team,
I have updated to version 4.1.3 and emptied all caches. However the strings are still missing. Does this maybe also affect WP Travel Pro as I am using that add-on as well.
Thanks for checking again.
Kind regards
Hello @
The string that you have reported is already made translation ready as you can see in the screen record below:
https://www.loom.com/share/cdd8bba0a88740a69db2035fc297a383
We have converted the “filter By” string in the archive page for you.
In the case of the front page, you need to search the string in the theme.
Make sure you have followed all the processes mentioned in the screen record for the translation and make sure you have the latest version of the themes and the plugins.
If you still could not resolve the translation issue then we need to inspect your site so we might need your login detail.
Thank you.
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