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I am attempting to change the Header Image on my website, using Biography Pro. When I inspect element, I see that the banner.jpg image is being pulled from https://themepalacedemo.com/biography-pro/wp-content/themes/biography-pro/assets/img/banner.jpg instead of the custom image I set on my website. How can I fix this?
Hello,
Regarding your query to change header image, you can follow the path Admin Panel > Appearance > Customize > Site Identity > Header Image and remove or change or hide the image.
Hope this helps.
If you have queries, kindly let us know.
Hello,
My website is hardcoded to https://themepalacedemo.com/biography-pro/wp-content/themes/biography-pro/assets/img/banner.jpg, even when I change the image in the Admin Panel > Site Identity > Header Image, as you mentioned. My custom images are not changing on the homepage only.
Take a look here: https://coryluba.com/
Hello,
Your site is under maintenance so we could not inspect further, please provide us your site URL which is working.
Regards.
Try now: https://coryluba.com/
Hello,
Regarding your query, header images is working fine on our side as you can refer to the screen record given below.
https://www.loom.com/share/dca190341dbd44979055015e14291a91
Make sure you publish the changes you made.
The issue might have raised due to third party plugin, try deactivating plugins you have been using and verify the issue.
If the issue still persists, let us know.
Regards.
Hi,
I have disabled all but the plugins necessary for this theme and it’s still occurring. I have tried to reset and reinstall the entire template, importing demo content to no avail. The image seems to be pulling from https://themepalacedemo.com/biography-pro/wp-content/themes/biography-pro/assets/img/banner.jpg when you Inspect Element, and I’ve tried numerous pictures to replace it and none show. This only happens on the homepage, and I even disabled my CDN and have it directly accessing the site.
Hello,
To inspect further, please provide us with your site login details at wensolution[at]gmail.com
Regards.
Hello,
Thank you for the login details.
We are inspecting the issue you mentioned. We will get back to you soon.
Thank you.
Hello,
Regarding your query, when we inspected your issue we found issue on our side too. We have resolved the issue and made an update ready.
You can update to the latest version of the theme and resolve the issue.
Hope this helps.
Regards.
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