Hello @palkasite
If you are facing any issue that needs to be assisted or if you have spot any issue in the theme, you can write back to us. We will try our best to help our customers to have a good working experience.
However, if you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/
Also, you can send your inquiry mail in : info[at]themepalace[dot]com
Note – Refund has to be processed within 15 days of purchase order.
Best Regards!!