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This topic contains 3 replies, has 3 voices, and was last updated by  wensolutions 2 weeks, 6 days ago.

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  • Author
    Posts
  • #96951

    palktsite
    Participant

    How do we contact Theme Palace for a refund. We bought the theme two days ago, the email receipt has no contact info. Please send an email link for us to contact.

    #96969

    Akane Murata
    Participant

    ID: 96966 and ID:96964

    I pay 2 times. I mistake.
    And I use ID: 96964 now.

    I don’t use ID:96966 (Pro)

    Thank you
    Akane Murata

    #96971

    wensolutions
    Keymaster

    Hello @palkasite

    If you are facing any issue that needs to be assisted or if you have spot any issue in the theme, you can write back to us. We will try our best to help our customers to have a good working experience.

    However, if you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/

    Also, you can send your inquiry mail in : info[at]themepalace[dot]com

    Note – Refund has to be processed within 15 days of purchase order.

    Best Regards!!

    #96972

    wensolutions
    Keymaster

    Hello @akane7117

    Please refer to the given link to know more about the refund policy : https://themepalace.com/terms-conditions/

    Also, you can send your inquiry mail in : info[at]themepalace[dot]com

    Note – Refund has to be processed within 15 days of purchase order.

    Best Regards!!

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