- This topic has 8 replies, 2 voices, and was last updated 1 year, 3 months ago by
.
-
Posts
-
Hello! I currently have 3 testimonials in the Pet Business Pro theme testimonials section, they are being fed from posts. I am trying to update to the maximum limit of 10 testimonials but wordpress gives me the error: “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” every time I try to update. Please can you help me?
Did you edit the code customizing code in the theme file? I guess you are unable to published the changes of the customizer, this kind of issue usually arise where there is issue in the customizing code
I didn’t make any edits directly to the theme file. I changed everything so far through the customization panel accessed in the path: Appearance > Customize > Front Page within wordpress. Is there any procedure to fix this error in the theme file code?
Strange we have checked on both local and live sites but we did not address such an issue.
Does it give the same issue when the counter is set to 9 or only if the counter is set to 10?If the issue is when the counter is set to 10 we can increase the max value to your desired number
Yes, it has the same problem regardless of the number entered.
I recorded a video that shows the moment when the error is triggered with different values entered in the field, so you can check:
https://positidog.com.br/videos/testimonial-customize-test-pet-business-pro.mp4
Do you think I should reinstall and customize the theme again to test if the error persists?
Is it possible to share the site login? We will inspect the issue and let you know
You can share your site login to prashant.themepalace@gmail.com
Yes, it is possible. I have already sent an email with the access data to the address you provided here.
If you have any problems accessing please let me know here or by email so I can reset the wordpress username and password
Actually, there was a PHP incompatibility issue, we have fixed the bug in the theme file. Now its working fine
Please verify from your side and let us know
- You must be logged in to reply to this topic.
