Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • April 18, 2018 at 7:34 am in reply to: Bug Contact Blog #70284
    Christophe Gillard
    Participant

    Hi,

    I bought the theme around 2 weeks ago.
    I entered my license key in Appearance > Theme License.
    Then I clicked “Activate License” but nothing happens.

    April 17, 2018 at 9:56 am in reply to: Bug Contact Blog #70243
    Christophe Gillard
    Participant

    Thank you very much for the fix.
    I don’t have the option the update the theme: https://prnt.sc/j6fwp4

    How do I update it?
    Uninstall and reinstall a new version of the theme ?
    If I do that I will have to restart my whole configuration ?

    Thank you

    April 16, 2018 at 5:08 am in reply to: Bug Contact Blog #70153
    Christophe Gillard
    Participant

    Thank you,
    I just created you an access, you have received your login and password in your mail box

    April 13, 2018 at 8:45 am in reply to: Bug Contact Blog #69981
    Christophe Gillard
    Participant

    I just desactivated all plugins one by one but the problem remains.

    Whats the next step? Uninstall and reinstall plugin ? If I do that I will have to restart my whole configuration ?

    Also when I enter my license key and click on “activate license”, nothing happens (no validation) can that be a problem?

    Thanks

    April 13, 2018 at 6:00 am in reply to: Bug Contact Blog #69964
    Christophe Gillard
    Participant

    Hi,

    Thank you for your return.

    My wordpress version is 4.9.5
    I updated all my plugins.
    But I still have the problem: https://prnt.sc/j4oyzw

    Here is the list of plugins I have: https://prnt.sc/j4p1lr
    Which ones can cause problems?

    Thanks

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Viewing 5 posts - 1 through 5 (of 5 total)