Forum Replies Created

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • in reply to: Resizing Featured Image on page #24972
    DLCMS
    Participant

    Thank you. I was able to change the setting from the large setting to medium, which is too small for my preference. Is there anyway to have a size somewhere inbetween large and medium image size? Thank you!

    in reply to: Resizing Featured Image on page #24835
    DLCMS
    Participant

    I actually do have the pro version I posted on the wrong page, how do I do it with the pro version?

    in reply to: Upgrading from Free to Pro #21892
    DLCMS
    Participant

    Yes I am using Godaddy and contacted them. They flushed the cache but the problem came back. They recommended I install a clear cache plugin which I have not done. They also told me to ask you if there are any other settings they should look at since you’ve had other users with similar problems.

    The problem persists after the flushing the cache. This problem occurs specifically when I am adding widgets and adding text to the widgets on the front page. The widgets hang up. I’m not sure if any other actions will cause the problem, but it continues to happen while I am working on the home page widgets. Specifically, the Trade Line Call To Action Widget and Trade Line Services Widget. I’ve tried making one change at a time and saving/publishing each change as I go, but it ultimately hangs up.

    in reply to: Upgrading from Free to Pro #21861
    DLCMS
    Participant

    Hello,

    After making a few customization changes such as updating the slider to point to pages and adding widgets to the home page, the site is intermittently displaying with this error:

    Fatal error: Cannot call overloaded function for non-object in /home/cmsatw/public_html/wp-content/themes/trade-line-pro/inc/customizer/default.php on line 79

    Please advise. Thank in advance!

    in reply to: Upgrading from Free to Pro #21844
    DLCMS
    Participant

    On further inspection, it appears that my data is still there, and that I just need to update the content and settings for the home page and make appropriate customization setting changes to make the site appear as it was before the upgrade. Thanks for your help. Feel free to close this topic.

    in reply to: Upgrading from Free to Pro #21835
    DLCMS
    Participant

    You were corerct, it was installed but not active. I activated it and found I lost all of my website data from the free version. I was hoping this would be be an upgrade that would not make me lose data. Is there a way to bring all of my work from the free version over to the pro version or will I have to start over?

    in reply to: Upgrading from Free to Pro #21834
    DLCMS
    Participant

    Thank you. It seems that way, but if it is, I don’t have the options available in the pro version and when I go to customize, it still gives me the option to upgrade to pro.

    The website is alliedtravelweb.net

    in reply to: Upgrading from Free to Pro #21831
    DLCMS
    Participant

    Thank you. I tried that but I receive this message when attempting to install the pro zip file:

    “Destination folder already exists. /home/cmsatw/public_html/wp-content/themes/trade-line-pro/

    Theme install failed.”

Viewing 8 posts - 1 through 8 (of 8 total)