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  • February 10, 2017 at 7:22 am in reply to: Managing sites? #31675
    jtayman3
    Participant

    Hi
    I’ve got it. I lost some customization I had done, but it’s no big deal, it was quick to re-establish it. I had assumed that adding the site to the license would automatically trigger the change in the version of the theme I had already installed.
    I uploaded the pro theme via ftp and switched it over.. like i said a little bit was lost, but not much.
    I’m good to go. I like the theme, by the way, Very clean, looks nice. My client is very happy with it.

    thanks!

    February 6, 2017 at 8:58 am in reply to: Managing sites? #31174
    jtayman3
    Participant

    Still nothing. I checked my managed sites under my account, my site URL is there and it reads as active. (it is the complete path .. i am building in a sub-folder and will direct the root directory to it when the site is complete.

    I still do not have the upgrade options on my installed copy, no place to add the API key, and it still has a green “Upgrade to Pro” button.
    Please check into this. I have been held up on this project for nearly a week now since making this purchase.
    At the moment, i am very dissatisfied.

    February 3, 2017 at 9:02 am in reply to: Managing sites? #30880
    jtayman3
    Participant

    This morning I clicked the “view licenses” link and it DID take me to the Manage Sites link, which i clicked and added my site.
    I put in the full path to the wordpress folder the site resides in..( sjshollywood.org/wordpress2/) but i do not see anything on my dashboard to enter the API key, and I still have the “buy pro” button showing in the customization area.
    Help?

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Viewing 3 posts - 1 through 3 (of 3 total)