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Hello,
I just downloaded and installed the new version (1.1.3) of the theme. I was keeping my fingers crossed this would solve our problems. Unfortunately it did not.
I just made a login for you. You should have gotten an email for the account.
Regards,
LaurienHello again,
sorry for late reply. I was working on other things and hope you can still help me. The problems still occur.
I am using mostly Chrome but also check the issues in Safari and Firefox.Also I checked all the updates and they are up to date.
Problem 1:
In the previous reply you showed me a video of the booking button in the trip menu. However this is not te button I have an issue with. I had that button hidden because it was not working. At the moment I have it shown on the page. It is the red button on the right side-bar, under the trip info.Problem 2:
The other issue is still the trip menu (overview, trip outline, trip includes etc.).
Sometimes this shows just a white strip on the top without the menu.
Sometimes it won’t show the menu on the page anymore (it is just gone).
This is only solved when the WP Travel Utilities plugin is disabled.The issue hasn’t changed so the previous video’s are still valid.
Hope we can figure it out how to solve this.
Laurien
Hello again,
We are still experiencing the same issues as I send the video in reply #131641 is this thread.
We are having this on any of out Trip pages. For example this one:
https://www.jokkmokkarcticdream.se/itinerary/take-a-walk-on-the-wild-side/As far as I can see everything is up to date.
Laurien
Hello again,
We are using te latest update, but wasn’t able to reply earlier. We are overall pleased with the theme.
However, we are STILL having the same issues with the sticky menu that is just a white banner on the top of the page and the booking button on the right sidebar.
Is there anything more that you can do in Theme? In relation to the mentioned plugin.
Laurien
Hello, the issues are still persisting. This is the second issue. The booking button is not going down to booking area but up again. I tried this with all other plugins other then WP travel off and it still is going up. Therefore I am hiding it. But I would like for it the work.
See the recording for what is happening.
https://www.loom.com/share/8c05bfff675043bbade6da9252d392d3You can see the sticky menu of the tab-menu working properly (I think) but the button is still going up instead of down. (the WP travel utilities plugin was off at the time)
Laurien
Hello, the issues are still persisting. I am using two replies because I want to show 2 different screenrecordings.
The first is the sticky tab-menu. I have deactivated all de plugins including the extra plugins from WP travel. Then I activitated one by one.
Turns out the sticky menu is not working properly wit WP travel Utilities plugin. This is what we see when the plugin is actived:
https://www.loom.com/share/6d377180e75948bcadc8bb749e55b9e4
When the pluging is deactived. The menu that is on the left in the recording is in the middle and returning properly on the page when scrolling back up.
Hope you can help.
Laurien
Hello again,
I have just updated to the latest version of the theme 1.0.9. And we are still having this issue. Along with another one that I made a post for before.
I will try explain in more detail what I am experiencing:
– on a trip page we see the tabs menu: Overview, Trip Outline, Trip includes etc.
– once you start scrolling down, after a while a white bar below the blue sticky menu will appear (as show on the video)
– this happens in all browsers
– sometimes the tabs menu (as mentioned before) will show in this white bar and disappear just above the overview of the trip. And sometimes it just stays white.On this page is happens as well: https://www.jokkmokkarcticdream.se/itinerary/northern-light-dinner-in-lavvu/
Another issue we are still experiencing is #125797. This is the booking on a single trip page. The button is not going down to the booking section but stays at the top of the page.
Because this was not working I have hidden the button, but would like to be able to unhide it.Hope this is more clear and you can help.
Laurien
Hello,
Indeed the booking tab is working fine. It is about the booking button in the sidebar.
I just made a screen record to show what I mean. This is happening in Safari and Chrome.
https://www.loom.com/share/ac94fdb839b34180bd776cd565eba1b9
Regards,
Laurien
