Welcome to Theme Palace Support Forum. We will do our best to asist you with any issues/bugs related to the use of our themes and plugins. Unfortunately we do not provide support for customizations or using 3rd party plugins.
Just to follow up, this is random. I chose, new images using the Customizing Header Image tool on your theme. Chose new photos that are in my media files, cropped them appropriately. Published. And it happens still, randomly.
If the theme isn’t saving the cropped images correctly or serving them up correctly it’s still a theme issue. I now have only 4 images in the gallery set to randomly upload to header.
Sometimes I get to see all 4 load up, and other times I see the page mashed together.
If you are saying that the file you mentioned above is not there at all…then it would never have shown the image header on any page load. However, it did. it shows the image at random times, sometimes it did, sometimes it didn’t. Just like all of the new iamges, sometimes they do, sometimes they don’t.
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