Page 62 – Theme Palace

Forum Replies Created

Viewing 15 posts - 916 through 930 (of 1,549 total)

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Author

Posts
July 26, 2021 at 1:42 pm in reply to: Corponess Pro – Elementor Plug in Issue #154750

Psink
Keymaster

@susan can you please share an error message or a screenshot and the site URL?

regards,

July 26, 2021 at 12:46 am in reply to: import the whole demo #154720

Psink
Keymaster

@nasasira install Catch Theme Demo Import plugin. once the plugin is activated go to Admin Panel >> Appearance >> Theme Palace Demo Import, there you will find a multiple demo import option you can import any of you want

If have any confusion, please free to contact us

Regards,
Psink

July 26, 2021 at 12:42 am in reply to: Show header image when header video not available #154719

Psink
Keymaster

@alinatali The video header is not displayed on small mobile devices because speed and bandwidth are usually considerations on phones. This is the default feature of WordPress.

Instead, you can display a header image in mobile view.

Regards,
psink

July 24, 2021 at 12:47 am in reply to: Show header image when header video not available #154663

Psink
Keymaster

Can you please share your site URL and Wp Admin login details through our contact form

https://themepalace.com/contact-us

we will check and inform you

July 20, 2021 at 11:25 pm in reply to: Widget EC: Product Grid #154584

Psink
Keymaster

Helo Neko

It is not possible to sort products in Widget EC: Product Grid. It will show the latest products from the selected product category

Regards

July 18, 2021 at 5:12 am in reply to: Large images and large text posts #154330
Psink
Keymaster
Hello Sukron

We are sorry for the late follow up

Please add this CSS in the Additional Css
```
.widget .tagcloud a {
    font-size: 12px!important;
}
```
You can adjust the size as per your requirement

Regards,
July 18, 2021 at 4:52 am in reply to: Installing the Licence #154326

Psink
Keymaster

Hello Jonathan

Can you please check if signify pro is active is not. Please go to Appearance >> Themes – check there which themes is active if signify dark is active, change the theme and active signify pro

Then you will see Theme License Options inside the Appearance

Regards,

July 18, 2021 at 4:49 am in reply to: Kidspress Pro Homepage Issues #154325

Psink
Keymaster

Hello Kristy Lord

Can you please share your site URL ?

Regards,

July 18, 2021 at 4:45 am in reply to: Feature Image #154324

Psink
Keymaster

Hello Bubi81

Please follow the screen record to set the featured image in trip post
https://www.awesomescreenshot.com/video/4525309?key=a0382f8b6bfa8a28e7eba1fda03f19ce

regards,
Psink

July 16, 2021 at 6:27 am in reply to: Show header image when header video not available #154225

Psink
Keymaster

Hello There

Can you please check your theme version, if it is not the latest version please update it to the latest version which is 1.1, and also update signify to the latest version 1.3.0.

And check if video shows on both mobile and pc

Regards,

July 16, 2021 at 6:03 am in reply to: Widget EC: Product Grid #154223

Psink
Keymaster

Hello Neko

Do you mean to short widgets order or the product inside Widget EC: Product Grid ?

Regards,

July 16, 2021 at 5:29 am in reply to: demo data #154222

Psink
Keymaster

Hello Irina

Please download demo data from the below link
https://drive.google.com/file/d/17746x-MIGn0RzmvQJmIVcDHqpA68ZVkO/view?usp=sharing

Regards,

July 15, 2021 at 11:47 pm in reply to: Font’s Size is Quite Big. #154216
Psink
Keymaster
Hello James,

Here is the CSS, you can add this
```
#testimonial-section .entry-content{
    font-size: 18px;
}
```
Regards,
Psink
July 12, 2021 at 11:30 pm in reply to: main slider #154034

Psink
Keymaster

Hello Besnik

Can you please share your site URL?

We will check the issue and inform you soon

Regards,

July 12, 2021 at 11:28 pm in reply to: Home page and Polylang plugin #154033

Psink
Keymaster

Hello MARKETAWT

I have a quick check on your site, I have a check for Czech to english all the strings are translated well

Did you manage to translate the strings? if have any further issue please contact us

Regards,
Psink
Author

Posts

Viewing 15 posts - 916 through 930 (of 1,549 total)

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