Page 62 – Theme Palace

Forum Replies Created

Viewing 15 posts - 916 through 930 (of 1,554 total)

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Posts
July 27, 2021 at 11:58 pm in reply to: How do I activate the licence #154800

Psink
Keymaster

@Kevin, Please follow the theme instruction. Here is the link

https://themepalace.com/instructions/themes/wen-commerce-pro/#doc-theme-activation-5

If you have any confusion on the process, Let us know

Regards,

July 27, 2021 at 1:29 am in reply to: Show header image when header video not available #154765

Psink
Keymaster

@alinatali, did you add CSS code within the theme file or just in the Additional CSS ?

If you have changed the CSS code in the theme file you can redownload the fresh Signify Dark theme file and replace it with the currently active Signify Dark theme file on your site

regards,

July 27, 2021 at 12:32 am in reply to: import the whole demo #154762

Psink
Keymaster

@Nasasira, can you please try the manual import
here is the demo file
https://drive.google.com/file/d/1m9nP87zT1ddG_KaL8pYz4hePZx9rPVfq/view?usp=sharing

Please download the demo file and follow the screen record
https://www.awesomescreenshot.com/video/4621454?key=6fbd9cab1ee15930b5a611535bab1e8b

Before you proceed to import, reset the WordPress first by using the “WP Reset” plugin it is mandatory

Regards,

July 26, 2021 at 1:50 pm in reply to: import the whole demo #154752

Psink
Keymaster

@nasasira, please follow the theme instruction here is the link https://themepalace.com/instructions/themes/raise-charity-pro/#doc-how-to-setup-front-page-as-shown-in-the-demo-11

if you get any trouble setting up the homepage, let us know

Regards,

July 26, 2021 at 1:47 pm in reply to: import the whole demo #154751

Psink
Keymaster

@samratbra, no sir there is no options to try pro features for new users

Regards,

July 26, 2021 at 1:42 pm in reply to: Corponess Pro – Elementor Plug in Issue #154750

Psink
Keymaster

@susan can you please share an error message or a screenshot and the site URL?

regards,

July 26, 2021 at 12:46 am in reply to: import the whole demo #154720

Psink
Keymaster

@nasasira install Catch Theme Demo Import plugin. once the plugin is activated go to Admin Panel >> Appearance >> Theme Palace Demo Import, there you will find a multiple demo import option you can import any of you want

If have any confusion, please free to contact us

Regards,
Psink

July 26, 2021 at 12:42 am in reply to: Show header image when header video not available #154719

Psink
Keymaster

@alinatali The video header is not displayed on small mobile devices because speed and bandwidth are usually considerations on phones. This is the default feature of WordPress.

Instead, you can display a header image in mobile view.

Regards,
psink

July 24, 2021 at 12:47 am in reply to: Show header image when header video not available #154663

Psink
Keymaster

Can you please share your site URL and Wp Admin login details through our contact form

https://themepalace.com/contact-us

we will check and inform you

July 20, 2021 at 11:25 pm in reply to: Widget EC: Product Grid #154584

Psink
Keymaster

Helo Neko

It is not possible to sort products in Widget EC: Product Grid. It will show the latest products from the selected product category

Regards

July 18, 2021 at 5:12 am in reply to: Large images and large text posts #154330
Psink
Keymaster
Hello Sukron

We are sorry for the late follow up

Please add this CSS in the Additional Css
```
.widget .tagcloud a {
    font-size: 12px!important;
}
```
You can adjust the size as per your requirement

Regards,
July 18, 2021 at 4:52 am in reply to: Installing the Licence #154326

Psink
Keymaster

Hello Jonathan

Can you please check if signify pro is active is not. Please go to Appearance >> Themes – check there which themes is active if signify dark is active, change the theme and active signify pro

Then you will see Theme License Options inside the Appearance

Regards,

July 18, 2021 at 4:49 am in reply to: Kidspress Pro Homepage Issues #154325

Psink
Keymaster

Hello Kristy Lord

Can you please share your site URL ?

Regards,

July 18, 2021 at 4:45 am in reply to: Feature Image #154324

Psink
Keymaster

Hello Bubi81

Please follow the screen record to set the featured image in trip post
https://www.awesomescreenshot.com/video/4525309?key=a0382f8b6bfa8a28e7eba1fda03f19ce

regards,
Psink

July 16, 2021 at 6:27 am in reply to: Show header image when header video not available #154225

Psink
Keymaster

Hello There

Can you please check your theme version, if it is not the latest version please update it to the latest version which is 1.1, and also update signify to the latest version 1.3.0.

And check if video shows on both mobile and pc

Regards,
Author

Posts

Viewing 15 posts - 916 through 930 (of 1,554 total)

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