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June 16, 2025 at 1:59 am in reply to: University Hub Pro-3.4.4 install WooCommerce plugin has an error #210016
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Keymaster@sunlyfenggmail-com, It seems you’re trying to perform a bulk installation of all the recommended plugins. Currently, there’s an issue affecting the bulk installation process.
For now, could you please install the recommended plugins one at a time?
Thank you for your understanding!
June 16, 2025 at 1:42 am in reply to: How to make the Home menu item selected when entering the main page #210015Psink
Keymaster@sunlyfenggmail-com, Is it something like in the screen record?
https://demo.wenthemes.com/university-hub-proSeems you have added a custom link for a homepage in the header menu. Please select the page rather than adding a custom link.
Also if possible could you please share your site URL? so that we can inspect the site and find out the reason behind “Home” menu item is not select while homepage is active
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Keymaster@jason, the theme doesnot support header video. Also, the theme does not support for header image on the homepage. The header image works as a banner image on other pages. In case of a page or post, if there is no featured image, the header image is used as a banner image of the page/post.
Regarding removing the page name from the banner, yes, it is possible by adding Additional CSS. You can provide us with a reference screenshot of the section where you want to remove the name of the page. We will provide you with CSS to remove it
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Keymaster@leescornerpta, thank you for bringing the issue with the TP Education plugin to our attention.
We appreciate your feedback and would like to inform you that an official update will be released in the next couple of days.
In the meantime, you can download the updated version of the plugin from the link below:
https://we.tl/t-aI3MryaY0APsink
Keymaster@radfactor, WordPress by default doesnot support featured image for post taxonomies. In order to have featured image for taxomomies, custom work is needed.
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Keymaster@kuni1372, It seems there’s a conflict issue on your site. We have tested the form on our end, and it appears to be working perfectly. You can view our test in this screen recording:
https://www.awesomescreenshot.com/video/40106285?key=4e7c869cf039283488722383ade14f99To help us investigate further, could you please provide temporary access to your site? You can send the details to: prashant.themepalace@gmail.com
Thank you, and we look forward to resolving this issue promptly.
May 21, 2025 at 11:40 pm in reply to: Image appearance on front page versus blog post page – front page cropped badly. #209923Psink
Keymaster@sparkmanrlmediacombb-net, In frontpage the featured image of the posts cropped from the center to fit in the space. However we can show the full feadtured image, doing this size of the image may be different. Here how it will looks
https://www.awesomescreenshot.com/video/40105923?key=73bfd908fd2dca98c5ead14ccedb0062You can add this CSS to Additional CSS in the theme customizer to show full feadtured images on frontpage
.featured-image {
background-size: contain !important;
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Keymaster@frankhky, Themepalace FSE Pro is FSE based theme, and there you will get a editor options instead of theme customization.
In dashboard Apperance >> Editor from there you can edit the site templates
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KeymasterGlad to know you’ve figured out the way to sort it out.
Let us know if you need any further assistance!April 17, 2025 at 11:27 pm in reply to: Mobile Navigation Dropdown Appears Behind Page Content on Certain Pages #209762Psink
Keymaster@markkeystoourcity-com, Please follow the screen record i have cover both – adding Global CSS and changing content width of the front page
https://www.awesomescreenshot.com/video/38887054?key=37b20ae758d9d06c7b052510d1a87f07
April 15, 2025 at 12:35 am in reply to: Mobile Navigation Dropdown Appears Behind Page Content on Certain Pages #209742Psink
Keymaster@markkeystoourcity-com, Thanks for the site URL. We have inspects your site and found that the z-index of the “.kb-button” is 1 which is causing issue. Add a CSS to override the z-index of “.kb-button” make z-index 0.
here is short screen record of the issue
https://www.awesomescreenshot.com/video/38756682?key=52a0e12da1ca3f54480de5901b425973-
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Keymaster@britishabneynovels, Please log in to your ThemePalace account using the email address you used for the purchase. Once logged in, click on “My Account” in the header navigation. There, you’ll find your license key and a download link for Signify Blocks Pro.
April 14, 2025 at 11:55 pm in reply to: Immediate Assistance Required: favicon in Signify Blocks Pro #209740Psink
Keymaster@markkeystoourcity-com, Please follow the screen record to set Site Icon
https://www.awesomescreenshot.com/video/38756035?key=70597c69e53d83d14971ebd35ef82bbaPsink
Keymaster@leo-van-luijn, Thanks for reaching out! If possible, could you please share the exact error message you’re seeing when using PHP 8.0 or higher? That would really help us identify the cause and get it fixed in the next update.
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KeymasterSometimes poor internet connection may result “Error: Internal Server Error (500)”, Please check internet connect and try to import again. Also please try the manual import feature if it failed to import data. The import files can be downloaded from the from the link below.
https://drive.google.com/file/d/1yIg5Ch6ANczBf5hG__UOJEebIpeqfPP6/view?usp=sharing -
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