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I’m following up on this again. As most of our visitors are on mobile, this template isn’t usable for us. If we can’t find a resolution, I will need to seek a refund on the purchase. Is there anything else we can try?
I also seem to have a horizontal scrollbar showing on the desktop version, though I don’t think that’s related.
Thank you for the reply.
Are you testing this on an iPhone, or an emulator? As before, the menu loads fine emulated, or just by reducing the PC browser window size. However, when viewed on an actual iphone, it does not work and the behvaior is as I have described.
I have disabled the third party plugin I have (SEO related) and it did not resolve it. I am not sure if this is related to the fact I upgraded the template from the free to the Pro version? Other than that, I have not changed it in any way, other than the customisable options you provide.
Thank you for the reply. I didn’t want to post the URL in public, so I have just submitted it through your contact us page. But please feel free to respond here.
Actually, its not a black font on black background issue as I thought. The menu is all the correct colour, but there’s some weird alignment issue happening.
On pressing the menu button, the website shifts to the right as a black bar appears on the left. Dragging my finger on the screen from right to left then makes the mobile menu visible (and the rest of the website content is now ‘under’ the menu correctly (not shifted to the right).
Any idea what could be causing this?
I have now found it. For some reason on the pro template, it is in a different location. For those with a similar issue, it is located under “Theme Options > Header Options” on Pro.
My next question, however, is that I seem unable to change the ‘Heading Colour’ (Colour Options > Basic Colour Options > Heading Color). Changing the hex value here does not change the (h3.widget) headings colours. How can I customise these?