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  • in reply to: how to upgrade to the PRO version without data loss #97199
    solanki1311
    Participant

    hey there!

    Thank you for the response!
    I’ve uploaded the PRO version on my WordPress panel
    I’ve some more queries
    1. After updating my web slider on the home page got replaced with the demo slider, how do I recover that? I was using WD slider earlier will that work here and how to do it?
    2. Earlier, only the Home/front page had the widgets on the right-hand side of the page, but now on the whole website, widgets on the right-hand side are appearing. How to get rid of widgets on another page like on a single product page & cart page? and keep the pages as a full widget page?
    3. Just like a preview, I saw of the pro version, I want to add sections like category, collections, the latest offer & Featured products section, how to add it?
    4. After upgrading the website, there’s additional shop section added on the home page which is replicate, how do I remove that?
    5. There’ some elements/ section which is missing on the footer, how do I recover it?
    6. I currently using a visual page builder on this website which is not Ideal, does this theme support Elementor?
    here is the link for the website, I’ve not made the PRO version live yet because of the above queries I had
    https://qiddosports.com
    P.S: Do you have a ticketing system or other system where for PRO theme customers can get quick support & response?

    in reply to: how to upgrade to the PRO version without data loss #97086
    solanki1311
    Participant

    I’ve the same issue, can someone help with it.
    I’m trying to upgrade but I’m worried about the e-commerce data other third party integration like payment gateways.
    Will all those affect if I tend to upgrade to pro version just by uploading zip file into appearance-> themes – upload and then activate?

Viewing 2 posts - 1 through 2 (of 2 total)