Forum Replies Created

Viewing 15 posts - 1,561 through 1,575 (of 8,657 total)
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  • in reply to: ABOUT FONT FAMILY OF KIDS EDUCATION THEME #113227
    wensolutions
    Keymaster

    Hello,

    The font family used for the body text and the header text is ‘Titillium Web’, sansserif.

    But you can not change the font family, for that you have to consider hiring our professional developer.

    https://themepalace.com/hire-a-customizer/

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Reduce White Space Between Menu & Page/Title #113226
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    If you have further queries, let us know.

    Thank you.

    in reply to: Hiding Header Image Everywhere #113225
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    If you have further queries, let us know.

    Thank you.

    in reply to: HTML does not work in the about us section #113186
    wensolutions
    Keymaster

    Hello,

    The issue is a known issue.

    We will fix the issue and release the update soon.

    Regards.

    in reply to: Demo content download #113183
    wensolutions
    Keymaster

    Hello,

    Are you getting problems with downloading demo content? Actually, we are not clear how are you importing the demo files?

    Regarding the demo file of WP Theme- Business Hub.

    Download the ‘One Click Demo Import’ plugin for manual setup. The demo file is ready to download. It can be imported using the one-click demo import plugin. You can import the demo content manually.

    Here is the screenshot that can help you guide to one-click demo import.
    https://prnt.sc/qeodc4

    From the zip file of the demo, you can import the demo content manually.

    Here are the XML, dat and wie files. Import each file separately following the path
    Appearance > Import Demo Data.

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: BlogSlog Pro #113182
    wensolutions
    Keymaster

    Hello,

    Regarding your query, to derive the Instagram pictures and details, you need to add username. Also, make sure your account is public.

    When we inspected our side, everything works fine as you can see in the screen record provided below :

    https://www.loom.com/share/49b14ac0cbe64ef480b63b6825e2948c

    Also, make sure you are using the updated version of the theme.

    Even if this doesn’t work, provide us with your site URL so that we can detect the issue.

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: missing wxr number #113176
    wensolutions
    Keymaster

    Hello,

    The query you are mentioning is not quite clear to us, so please send the screenshot of the error you are facing.

    Regards.

    in reply to: Theme not Updating #113175
    wensolutions
    Keymaster

    Hello,

    The information regarding the license expiration is displayed in the backend.

    Make sure to check the information.

    Regards.

    in reply to: HTML does not work in the about us section #113156
    wensolutions
    Keymaster

    Hello,

    The tag you used while writing the about section, to get a white space needs to be edit as HTML and then it will read the HTML tag you have used from the backend.

    For clarification, you can see the screen record provided :

    https://www.loom.com/share/d02ec420b57a4d39b801c212c7fb2a1d

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Before I upgrade #113152
    wensolutions
    Keymaster

    Hello,

    To remove or disable the feature image from individual page/post, add given CSS following the path Appearance > Customize > Additional CSS :

    div#page-site-header {
    
       display :none;
    
    }

    Regarding the query to re-size the featured image, the theme does not have that feature. Can you provide the site URL, so that we can help you by giving the CSS required to re-size the image if possible?

    Since the option is not even available in the pro version, you don’t need to update to the pro version to remove and resize the featured image. But the pro version has many more features than the free.

    Hope this clears the confusion.

    If you have further queries, let us know.

    Thank you.

    in reply to: Theme not Updating #113150
    wensolutions
    Keymaster

    Hello,

    Actually, all our premium themes come with an initial 1 year of Subscription. This means that you can download the updates and get private support forum access until 1 year of purchase date.

    Regarding your query, the issue might have raised due to the expiration of the license of the theme. So, please make sure that the license has not been expired.

    If everything is fine regarding the license, then can you please provide us with a specific screenshot of the error message(if appearing) you are facing while updating the theme to the latest version?

    Regards.

    in reply to: Error when importing demo files [Selfgraphy (not Pro)] #113023
    wensolutions
    Keymaster

    Hello,

    As per your query regarding the demo file of Selfgraphy, When we inspected on our side, it works fine. So, please make sure that you have imported the demo file properly.

    For the proper clarification, here is the zip file of the demo from which you can import the demo content manually.

    https://themepalace.com/instructions/themes/selfgraphy/#doc-demo-file-32

    Here are the XML, dat and wie files. Import each file separately following the path :

    Appearance > Import Demo Data.

    You can go through the screenshot :

    https://prnt.sc/qeodc4

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: BlogSlog Pro #113022
    wensolutions
    Keymaster

    Hello,

    Regarding your query, we are not quite clear about the issue you are facing. If possible please send the screenshot marking the issue you are mentioning.

    Regards.

    in reply to: Remove featured image from within post #113020
    wensolutions
    Keymaster

    Hello,

    Regarding your query related to removing the featured image, please remove the featured image that you added in the post by going to Admin panel > Post > Single Post (edited). For clarification, you can see the screenshot given below :

    https://prnt.sc/qircn9

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Reduce White Space Between Menu & Page/Title #113019
    wensolutions
    Keymaster

    Hello,

    As per your query regarding to reduce the white space between the menu and the page content, give the CSS in the Additional CSS section.

    .wrapper.page-section.no-padding-bottom {
           
                  padding: 100px;
    }

    Adjust the padding value as per your requirement.

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

Viewing 15 posts - 1,561 through 1,575 (of 8,657 total)