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wensolutionsKeymaster
Hello,
If you have already send refund request then you will get refund but it may take some time.
Regards.
wensolutionsKeymasterHello,
Actually, when we inspected the site URL you have provided, we found that the theme you have used is ‘Education Hub’ theme not a ‘Edufication pro’ theme. So, you cannot import demo as we have instructed above. As for now, the demo file for ‘Education Hub’ theme is not available.
Further, please refer below given link to set the front page as demo.
https://themepalace.com/instructions/themes/education-hub/
If you have any confusion, let us know.
Thank you.
November 15, 2019 at 5:23 am in reply to: Activating Travel Pro produces two critical errors in WP 5.3 #109533wensolutionsKeymasterHello,
Actually, the issue is noted as the known issue and we will fix it in future updates.
If you have any queries further, let us know.
Thank you.
wensolutionsKeymasterHello,
The issue is noted as the known issue and our developer team is working on it.
we will soon release the update fixing the issue.
Regards.
wensolutionsKeymasterHello,
We have replied you via mail. So, please once check your mail.
Regards.
wensolutionsKeymasterHello,
As for now, XML file for demo is not available. However, you can import the demo easily by yourself using the plugin “One Click Demo Import”.
You just need to activate the theme and then activate the plugin “One Click Demo Import”. Now just go to Admin Panel > Appearance > Import Demo Data and import the demo.
If you face any problem/confusion during demo import, kindly let us know.
Thank you.
wensolutionsKeymasterHello,
Actually, when we inspected the issue in our side with latest version of WP Travel plugin and Travel base pro theme, everything is working fine as you can see in screen record below:
https://www.loom.com/share/85ed81916f774fa0bfdae3608c56a238
For detail assistance regarding popular destination section, please refer below given link:
https://themepalace.com/instructions/themes/travel-base-pro/#doc-popular-destination-section-14
If you have any queries further, let us know.
Thank you.
wensolutionsKeymasterHello @ghanburighan,
Can you please provide your site URL so that we can inspect the issue further and help you?
Thank you.
wensolutionsKeymasterHello @ghanburighan,
Glad you resolved the issue by yourself.
If you have any issues further then kindly let us know.
Thank you.
wensolutionsKeymasterHello @assemblersinc,
First of all thank you very much for buying the pro version of the theme.
Regarding your query, when we tested your site, the header section was similar to the demo so hope everything is working fine now.
Further, if you have any queries/confusion about the theme then kindly let us know.
Thank you.
wensolutionsKeymasterHello,
Actually, all of our premium themes come with the initial 1 year of Subscription i.e. you can download the updates till 1 year of purchase date. But after one year, you will need to renew your subscription in order to continue downloading updates.
For the renewing process, you have to simply buy the new product(theme) and use the license that you get from the new purchase.
But this subscription has nothing to do with the usages of the themes to your site. You can use it in your site as long as you want it without renewing your subscription. The only thing is you don’t get the latest update of the themes.
If you have any queries further, let us know.
Thank you.
November 11, 2019 at 6:49 am in reply to: Post saved as draft is displayed in Homepage Sections/Portfolio #109107wensolutionsKeymasterHello @nsp_ken_knights,
Can you please provide your login detail so that we can inspect the issue further?
Send in your login detail in the email below:
Thank you.
November 11, 2019 at 2:08 am in reply to: Post saved as draft is displayed in Homepage Sections/Portfolio #109093wensolutionsKeymasterHello @nsp_ken_knights,
Thank you very much for using the theme.
Regarding your query, the post that are saved in the drafts are not displayed in the frontend.
So please once make sure the posts are in the draft. The post are only dislayed at the front when the posts are published.
Thank you.
wensolutionsKeymasterHello,
To remove the archive, you have to add the custom code in your child theme functions.php file.
To know how you can create and activate the child theme refer to below given link:
https://wptravel.io/how-to-create-a-child-theme/
Now after the activation of the child theme, add below given code in your child theme functions.php file.
function realestate_child_remove_cat_titles($title) { if ( is_archive() ) { $title = single_cat_title( '', false ); } elseif ( is_tag() ) { $title = single_tag_title( '', false ); } elseif ( is_author() ) { $title = '<span class="vcard">' . get_the_author() . '</span>' ; } return $title; } add_filter( 'get_the_archive_title', 'realestate_child_remove_cat_titles' );
Hope this helps.
Thank you.
wensolutionsKeymasterHello,
Yes, all the posts will be shown in latest post section if you do not use child theme. So if you want the feature you have requested in previous query, you have to create child theme and add above given code in functions.php file of child theme.
If you have any queries further, let us know.
Thank you.
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