Forum Replies Created

Viewing 15 posts - 2,236 through 2,250 (of 8,657 total)
  • Author
    Posts
  • in reply to: Theme issues #99607
    wensolutions
    Keymaster

    Hello @freedom,

    Yes, please update to the recent version you have got and verify the issue.

    Also, regarding your query about the update, the automatic update will be available in your dashboard given that your license should not be expired.

    Hope this clears the confusion.

    Let us know if you have any queries further.

    Thank you.

    in reply to: Deposits #99604
    wensolutions
    Keymaster

    Hello @faunaventures,

    Thank you very much for using the plugin.

    Regarding your query, currently, you will be only able to set partial payment in terms of percentage. So if you want to set at a direct price, you need to hire our professional developer.

    To hire a developer, refer to the below given link:

    https://themepalace.com/hire-a-customizer

    If you have any queries further, kindly let us know.

    Thank you.

    in reply to: Theme issues #99599
    wensolutions
    Keymaster

    Hello @freedom,

    We have already fixed the JS issue.

    Please update to the latest version of the theme and verify.

    Thank you.

    Regards!!

    in reply to: Change Menu Header Image #99598
    wensolutions
    Keymaster

    Hello,

    Have you replaced the image URL with your image URL?

    You have to place your image UL here. The URL can be found in the media section.

    Screenshot:

    https://prnt.sc/nzru0d

    Also, you can send the screenshot by using the tools like lightshot.

    Hoping to hear from you soon.

    Thank you.

    in reply to: Float Feature Image #99596
    wensolutions
    Keymaster

    Hello

    Actually, your query is not quite clear to us. Can you please elaborate the customization that you are willing to make in your site so that we can inspect the issue further ?

    Also, please provide us with your site URL so that we can inspect the issue more clearly.

    Hope to hear from you soon.

    Regards!

    in reply to: Change Category title #99595
    wensolutions
    Keymaster

    Hello @simsdesign

    Glad that you figured out the issue by yourself.

    For any further query/confusion, feel free to reach back to us.

    Best Regards!

    in reply to: UI issues on how characters are displayed #99594
    wensolutions
    Keymaster

    Hello @megashows

    When we inspected your site URL, we found that the theme that is currently active in your site is not “Travel Base Pro”.

    So please contact the respective support forum and report the issue.

    Thank you.

    in reply to: Header image missing in Travel Gem Pro #99476
    wensolutions
    Keymaster

    Hello @paulo_232,

    We would like to apologize for all the trouble.

    Can you please provide your URL for the further inspection in the email below so that we can properly inspect the issue further?

    Email: wptravel.io[at]gmail.com

    Hoping to hear from you soon.

    Thank you.

    in reply to: Header image missing in Travel Gem Pro #99469
    wensolutions
    Keymaster

    Hello @paulo_232,

    The issue has raised due to the image that you have used in the header. To make the image perfectly fit in the header, use the image size as mentioned below:

    1350X360 px

    This should resolve the issue.

    Thank you.

    in reply to: Header image missing in Travel Gem Pro #99463
    wensolutions
    Keymaster

    Hello @ paulo_232,

    We would like to apologize for the trouble.

    You can provide us the link of the screenshot as well by taking the screenshot using the tool like light shot:

    https://app.prntscr.com/en/index.html

    Until and unless we see the exact issue we cannot provide the precise CSS fix.

    Thank you.

    in reply to: Header image missing in Travel Gem Pro #99447
    wensolutions
    Keymaster

    Hello

    Actually we are not quite clear if you are using Travel Eye Pro or Travel Gem Pro and hence, are not very sure which theme instruction you are following.

    Also, the header image option is available in the customizer section of the theme. You can get the option by going to, Admin Panel > Appearance > Customize > Header Image.

    Screenshot : https://prnt.sc/nyof7f

    Can you please provide us a clear description of your issue so that we can inspect the issue further?

    Hope to hear from you soon.

    Regards!

    in reply to: Header Image not central in Travel Gem Pro #99446
    wensolutions
    Keymaster

    Hello

    Can you please provide us with your site URL so that we can inspect the issue further ?

    Regards!

    in reply to: Change Menu Header Image #99445
    wensolutions
    Keymaster

    Hello

    The feature is not given by the theme itself to change the background image of the navigation menu.

    However, as a work around, please add the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS

    header#masthead.secondary-header {
    background-image: URL("https://wfnos.org/wp-content/uploads/2019/05/shutterstock_1125408311-1.jpg");
    background-position: -147px 1049px;
    }

    Hope this helps.

    For any further query/confusion, feel free to write back to us.

    Regards!

    in reply to: multiple destinations on map #99412
    wensolutions
    Keymaster

    Hello @eduvi,

    Currently, we do not have the feature to display multiple destinations in the map also as much as we would love to help you with this we are unable to do so as it requires higher code customization.

    So if you want then you can hire our professional developer and for this refer to below-given link:

    http://wptravel.io/hire-our-customizer

    Thank you.

    in reply to: How to remove date and author from posts #99411
    wensolutions
    Keymaster

    Hello @kevinstevens,

    Glad that you figured out the solution in your own.

    If you have any issues further then kindly let us know.

    Thank you.

Viewing 15 posts - 2,236 through 2,250 (of 8,657 total)