Forum Replies Created
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wensolutionsKeymaster
Hello @freedom,
Yes, please update to the recent version you have got and verify the issue.
Also, regarding your query about the update, the automatic update will be available in your dashboard given that your license should not be expired.
Hope this clears the confusion.
Let us know if you have any queries further.
Thank you.
wensolutionsKeymasterHello @faunaventures,
Thank you very much for using the plugin.
Regarding your query, currently, you will be only able to set partial payment in terms of percentage. So if you want to set at a direct price, you need to hire our professional developer.
To hire a developer, refer to the below given link:
https://themepalace.com/hire-a-customizer
If you have any queries further, kindly let us know.
Thank you.
wensolutionsKeymasterHello @freedom,
We have already fixed the JS issue.
Please update to the latest version of the theme and verify.
Thank you.
Regards!!
wensolutionsKeymasterHello,
Have you replaced the image URL with your image URL?
You have to place your image UL here. The URL can be found in the media section.
Screenshot:
Also, you can send the screenshot by using the tools like lightshot.
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello
Actually, your query is not quite clear to us. Can you please elaborate the customization that you are willing to make in your site so that we can inspect the issue further ?
Also, please provide us with your site URL so that we can inspect the issue more clearly.
Hope to hear from you soon.
Regards!
wensolutionsKeymasterHello @simsdesign
Glad that you figured out the issue by yourself.
For any further query/confusion, feel free to reach back to us.
Best Regards!
wensolutionsKeymasterHello @megashows
When we inspected your site URL, we found that the theme that is currently active in your site is not “Travel Base Pro”.
So please contact the respective support forum and report the issue.
Thank you.
wensolutionsKeymasterHello @paulo_232,
We would like to apologize for all the trouble.
Can you please provide your URL for the further inspection in the email below so that we can properly inspect the issue further?
Email: wptravel.io[at]gmail.com
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello @paulo_232,
The issue has raised due to the image that you have used in the header. To make the image perfectly fit in the header, use the image size as mentioned below:
1350X360 px
This should resolve the issue.
Thank you.
wensolutionsKeymasterHello @ paulo_232,
We would like to apologize for the trouble.
You can provide us the link of the screenshot as well by taking the screenshot using the tool like light shot:
https://app.prntscr.com/en/index.html
Until and unless we see the exact issue we cannot provide the precise CSS fix.
Thank you.
wensolutionsKeymasterHello
Actually we are not quite clear if you are using Travel Eye Pro or Travel Gem Pro and hence, are not very sure which theme instruction you are following.
Also, the header image option is available in the customizer section of the theme. You can get the option by going to, Admin Panel > Appearance > Customize > Header Image.
Screenshot : https://prnt.sc/nyof7f
Can you please provide us a clear description of your issue so that we can inspect the issue further?
Hope to hear from you soon.
Regards!
wensolutionsKeymasterHello
Can you please provide us with your site URL so that we can inspect the issue further ?
Regards!
wensolutionsKeymasterHello
The feature is not given by the theme itself to change the background image of the navigation menu.
However, as a work around, please add the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS
header#masthead.secondary-header { background-image: URL("https://wfnos.org/wp-content/uploads/2019/05/shutterstock_1125408311-1.jpg"); background-position: -147px 1049px; }
Hope this helps.
For any further query/confusion, feel free to write back to us.
Regards!
wensolutionsKeymasterHello @eduvi,
Currently, we do not have the feature to display multiple destinations in the map also as much as we would love to help you with this we are unable to do so as it requires higher code customization.
So if you want then you can hire our professional developer and for this refer to below-given link:
http://wptravel.io/hire-our-customizer
Thank you.
wensolutionsKeymasterHello @kevinstevens,
Glad that you figured out the solution in your own.
If you have any issues further then kindly let us know.
Thank you.
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