Hello,

First of all, thank you so much for using the pro version of the theme. We hope you are having a good experience.

Actually, our theme are well tested with the plugins that is recommended by the theme. Apart from the recommended plugins, we cannot ensure the compatibility with the third party plugins.

However, if you face any issue while using the theme with the plugin, we will try and help you as much as we can. Also, as per our inspection, the functionality of the theme won’t be affected but there might occur layout issues. We will surely try to resolve the minor issues as much as our support scope can cover.

Hoping for your kind co-operation.

Feel free to reach us back for any further query/confusion.

Regards!

Hello @jay_jg,

Can you please provide your site URL so that we can provide a precise fix on this?

Hoping to hear from you soon.

Thank you.

Hello,

The issue that you have reported is quite unlikely to appear. When we tested the theme with the latest version of woo commerce, everything is working perfectly fine in our side.

Please once verify the issue by deactivating all third party plugins. The reason can be due to the conflict with the third party plugins.

Hope this helps.

Regards!

Hello @north03031991,

First of all, thank you very much for using the theme.

As for the demo content, currently, the theme does not have the option to import the demo but there is nothing to worry about as we do have the official documentation that will help you set your site as in the demo.

Doc link:

https://themepalace.com/instructions/themes/mediclean-pro/

Further, if you have any confusion while setting up the section then we are right here for you.

Thank you.

Hello,

You can add the search widget in the widget areas not in particular page as you have mentioned. But what you can do is assign the widget area to the search page and add the search widget.

Hope this clears the confusion.

Let us know if you have any confusion.

Thank you.

Hello @keepweddingsweird,

First of all thank you for using the theme.

As for the feature you mentioned, currently, the feature is not available. The widget will be displayed in all pages that you assigned the sidebar.

But if you want then you can hire our professional developer.

To hire a developer, refer to below-given link:

https://themepalace.com/hire-a-customizer

Thank you.

Hello @ptrima,

Sorry to bother you but can you please mention the plugin that you have used for the translation?

Hoping to hear from you soon.

Thank you.

Hello @chrisalicks,

When we inspected your site URL, we found that the theme that is currently active in your site is not “Travel Base Pro”.

So please contact the respective support forum and report the issue.

Thank you.