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Hello @keawebray,
Please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.
.site-branding { display: flex; justify-content: center; }Hope this helps.
Thank you.
Hello,
Actually, your query is not quite clear to us. Can you please provide us screenshot of the list that you are referring to, so that we can inspect the issue further ?
Hope to hear from you soon.
Regards!!
Hello,
To reduce the height of the header image, please add the below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS
#featured-slider-section .featured-slider .slick-track article { height: 75vh; }Hope this helps.
For any further query/confusion, feel free to write back to us.
Best Regards!!
Hello @ajvdmeij,
Can you please provide us your site URL so that we can inspect your issue further?
Hope to hear from you soon,
Regards!!
Hello,
When we inspected your site URL, we found that you have not activated the theme “Myself” and hence, we could not inspect the issue further.
Please once activate the theme and write us back so that we can inspect the issue further.
Hope to hear from you soon,
Regards!!
Hello @chilltick
Can you please provide us with your site URL so that we can inspect your issue regarding the homepage setup, since, in our side the theme along with it’s functionality is working perfectly fine.
Also, regarding the color issue, can you please specify in which particular option you found the issue so that we can fix it as soon as possible.
However, if you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/
Also, you can send your inquiry mail in : info[at]themepalace[dot]com
Note – Refund has to be processed within 15 days of purchase order.
Best Regards!!
Hello @fuchsr
Thank you so much for your help.
For any further query/confusion, feel free to write us back.
Best Regards!!
Hello @akane7117
Please refer to the given link to know more about the refund policy : https://themepalace.com/terms-conditions/
Also, you can send your inquiry mail in : info[at]themepalace[dot]com
Note – Refund has to be processed within 15 days of purchase order.
Best Regards!!
Hello @palkasite
If you are facing any issue that needs to be assisted or if you have spot any issue in the theme, you can write back to us. We will try our best to help our customers to have a good working experience.
However, if you still want your refund, please refer to the given link : https://themepalace.com/terms-conditions/
Also, you can send your inquiry mail in : info[at]themepalace[dot]com
Note – Refund has to be processed within 15 days of purchase order.
Best Regards!!
Hello,
Glad that we could help you.
Feel free to reach us for any further query/confusion.
Regards!!
Hello ajid,
Thank you very much for using the theme.
A common cause of the HTTP error in WordPress is a lack of memory. It can also result in many other issues such as the 503 service unavailable error. Fixing low memory is a matter of adding the following line to your wp-config.php file:
define (‘WP_MEMORY_LIMIT’, ‘256M’);
The above code increases your PHP memory limit to 256MB. Before adding it, you should also confirm what the maximum available memory limit is on your server by checking PHP info.
Also please check the issue by switching it to the default WordPress theme. If the issue persists then the issue is not related to the theme.
FYI, the media is working fine in our side.
Thank you.
Hello,
During the reloading the process it may occur which is a normal thing.
Let us know if you have any confusion further.
Thank you.
Hello,
The issue is quite unlikely to happen.
For the next update before updating the theme please inform us so that we can actually verify the issue.
Thank you.
Hello,
The string “Send Us an Email” is already translation ready. Please have a look in the screen record below:
https://www.loom.com/share/7f8efd33abd640239cdfb7d145ccde8c
Similarly, the “prev” and “next” text will also be translated. So please follow the similar and try to resolve the issue.
As for the courses section, the string comes from the TP Education plugin so translate the respective plugin.
Hope this helps.
Thank you.
