Forum Replies Created

Viewing 15 posts - 3,646 through 3,660 (of 8,657 total)
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  • in reply to: I wish to know how university hub works on my site #76996
    wensolutions
    Keymaster

    Hello @adesoye-adegoke,

    Please have a look into our official documentation which will help you set your site as in the demo.

    http://themepalace.com/instructions/themes/university-hub-pro/

    Further if you find any confusion while setting up any of the section then please let us know.

    Thank you ???? .

    in reply to: New categories don't show in theme's customize #76995
    wensolutions
    Keymaster

    Hello @adesoye-adegoke,

    Thank you very much for buying the pro version of the theme.

    Now, please have a look into our official documentation which will help you set your site as in the demo.

    http://themepalace.com/instructions/themes/university-hub-pro/

    Further if you find any confusion while setting up any of the section then please let us know.

    Thank you 🙂 .

    in reply to: Social and menu icons missing after WordPress update 4.9.8 #76994
    wensolutions
    Keymaster

    Hello @bosundare,

    Glad we could help you.

    If you have any issues further then please let us know.

    Thank you.

    in reply to: Feature Slider is Randomized- Master Business Pro #76993
    wensolutions
    Keymaster

    Hello @rokkuman,

    When we inspected your site URL we found that the slider is working absolutely fine. The images are displaying in order.

    Also, when we tested the theme locally, it is working fine.

    So please once verify again properly. Additionally, make sure to deactivate any third party plugin if you have installed any.

    Thank you.

    Best Regards!!

    in reply to: Last upgrade to v. 2.1.7 #76991
    wensolutions
    Keymaster

    Hello @marco,,

    Can you please provide your login detail so that we can inspect further and help you?

    Send you login detail in the email given below:

    wensolution@gmail.com

    Thank you.

    in reply to: Social Links #76990
    wensolutions
    Keymaster

    Hello @alishahessle,

    Please have a look into the “themes” page of our site and check the available themes.

    http://themepalace.com/downloads/tag/pro/

    You can try out the free themes and select the best for you.

    Thank you 🙂 .

    in reply to: Error Showing when post is created in Hindi Language…. #76898
    wensolutions
    Keymaster

    Hello @sriom987,

    The issue regarding the post title length is caused in some windows based servers due to the urlencoding issues.

    We have checked the theme for urlencoding, however, we could not find the issue on our test server.

    To debug the issue further, please try changing the permalink structure to “Post name” from your Admin dashboard > Settings > Permalinks ( Screenshot reference: https://prnt.sc/ke7oxy ).

    If the change does not resolve the issue, please verify if the server you are using has any restrictions ( Possible for windows based hosting ).

    Write back to us if the issue is not resolved.

    Best Regards !!

    in reply to: How to insert banner Image in Home Page #76877
    wensolutions
    Keymaster

    Hello @sriom987,

    Glad to know that your issue is resolved.

    If you have any issues/queries further, please feel free to write back to us.

    Best Regards !!

    wensolutions
    Keymaster

    Hello @stevefoerster,

    We apologize if we have missed any response in the support thread, also thank you for the heads up code.

    If you have any theme related issues further, please feel free to write back to us and we will definitely help you further.

    Best Regards !!

    in reply to: How to insert banner Image in Home Page #76873
    wensolutions
    Keymaster

    Hello @sriom987,

    We are unable to get the screenshot reference of the issue that you have added in the thread above.

    However, we are assuming that you are willing to add the header ad to the header section from your Admin Dashboard > Appearance > Customize > Header > Header Ads.

    If that is the case the Header Ads area actually takes the Adsense script generated by your Adsense account in google to display the ads in the section.

    Alternatively, you can also insert the static image with link in the section by directly entering the tag and html in the input textarea. example code :

    <img src="https://placehold.it/798x90">

    You can insert the image URL of your desired image in the src attribute to display the header ad image in the section :

    Screenshot Reference : https://prnt.sc/ke3ypv

    If this does not resolve the issue, please feel free to write back to us.

    Best Regards !!

    in reply to: "Post id" clarification – Business Hub Theme #76867
    wensolutions
    Keymaster

    Hello @rashida,

    As per the theme demo for Business Hub theme, the recommended Header Image size for the frontpage banner section is 1000 x 250 px.

    Please try uploading the image with the recommended dimensions for best results in the header image section.

    Regarding the Nav menu active link color :

    To change the active menu item color in primary navigation, you can use the following custom CSS in your Admin Dashboard > Appearance > Customize > Additional CSS :

    .main-navigation ul > li.current-menu-item {
        background: #1e435a;
    }
    
    .main-navigation ul > li.current-menu-item > a {
        color: #fff;
    }

    Please change the color codes with your desired color hex code.

    Hope this helps,

    Best Regards !!

    in reply to: Social Menu Social Icons #76865
    wensolutions
    Keymaster

    Hello @todd-d-woodward,

    Glad to know that the icons that you are looking for have been available with the update.

    If you have any queries/issues regarding the theme further, please feel free to write back to us.

    Best Regards !!

    in reply to: Social and menu icons missing after WordPress update 4.9.8 #76864
    wensolutions
    Keymaster

    Hello @bosundare,

    While we have tested the Education Hub theme latest version with the WordPress 4.9.8 update, the icons ( Social Menu icons ) are showing up fine on our side.

    Please provide us your Website URL of the page with issues so that we can check the issues and provide you with some precise fixes.

    Best Regards !!

    in reply to: Featured Image issues #76861
    wensolutions
    Keymaster

    Glad to know that your issues has been resolved 🙂

    If you have any queries/issues further, please feel free to write your queries here.

    Have a great Weekend ahead !!

    in reply to: How to insert banner Image in Home Page #76801
    wensolutions
    Keymaster

    Hello @sriom987,

    Thank you very much for using the theme.

    Regarding your query, we are not quite clear which section you are referring to?

    So, can you please send us the screenshot of the section and clearly mention the name of the section so that we can help you further?

    Thank you.

Viewing 15 posts - 3,646 through 3,660 (of 8,657 total)