Forum Replies Created

Viewing 15 posts - 3,676 through 3,690 (of 8,657 total)
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    Posts
  • in reply to: Featured Image issues #76567
    wensolutions
    Keymaster

    Hello @rhkennerly,

    The theme it self does not have the option to control the image size.

    However, we can help you with the custom CSS so please explain properly the section that you want to reduce the size for so that we can help you.

    Also, do not forget to post your site URL so that we can provide the precise fix.

    Thank you.

    Regards!!

    in reply to: Can't edit Header Topic on Main page #76566
    wensolutions
    Keymaster

    Hello @dianebusch18,

    Can you please provide the screenshot of the menu section from the backend that you are trying the display so that we would know what exactly going on?

    Thank you.

    Regards!!

    in reply to: Yummy Pro failed installation #76565
    wensolutions
    Keymaster

    Hello allietoe,

    First of all thank you very much for using the theme.

    Now to solve the issue please follow below given steps:

    Step 1: open file php.ini
    Step 2: find upload_max_filesize = 2M (default is set to 2MB)
    Step 3: Change 2M to 16M
    Step 4: Save

    You can even refer o below-given link to find the possible cases that could solve the problem/

    https://www.hostinger.com/tutorials/fix-the-uploaded-file-exceeds-the-upload-max-filesize-directive-in-php-ini-wordpress

    Further, please post the queries creating your own ticket so that it would be easy for us to follow up your query.

    Thank you.

    wensolutions
    Keymaster

    Hello @janne,

    Can you please please provide your site URL so that we can provide the precise fix on this?

    Thank you.

    Regards!!

    wensolutions
    Keymaster

    Hello @ulissesbertozzi,

    Glad we could help you.

    If you have any issues further please let us know.

    Also, we would really appreciate if you could help us by rating our theme by following the link given below:

    https://wordpress.org/support/theme/photo-perfect/reviews/

    Thank you.

    in reply to: Need to block header image on mobile #76562
    wensolutions
    Keymaster

    Hello @sa_jernigan,

    To remove the header image only on the responsive view please add below given CSS by going to Admin Panel > Appearance > Customize > Additional CSS and paste the CSS.

    @media only screen and (max-width: 767px){
    div#custom-header {
        display: none;
    }
    }

    Hope this helps.

    Regards!!

    in reply to: Facing an issue with columns on mobile #76561
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    If you have any issues further then please let us know.

    Also, we would really appreciate if you could help us by rating out plugin be following the link given below:

    https://wordpress.org/support/theme/clean-commerce/reviews/

    Thank you.

    in reply to: Facing an issue with columns on mobile #76460
    wensolutions
    Keymaster

    Hello,

    Thank you very much for the appreciations and using the theme.

    Now to adjust the column in responsive view add below-given CSS by going to Admin Panel > Appearance > Customize > Additional CSS.

    @media screen and (max-width: 479px) {
    	.clean-commerce-woocommerce ul.products,
    	.clean-commerce-products-category .categories {
    		display: -webkit-box;
    		display: -ms-flexbox;
    		display: flex;
    		-ms-flex-wrap: wrap;
    		    flex-wrap: wrap;
    	}
    	.clean-commerce-woocommerce ul.products > li,
    	.clean-commerce-products-category .categories .category-item {
    		padding: 2.5px;
    		width: 49% !important;
    	}
    }

    Hope this helps.

    Regards!!

    wensolutions
    Keymaster

    Hello @ulissesbertozzi,

    Please add below given CSS by going to Admin Panel > Appearance > Customize > Addtional CSS.

    .post-content a.popup-link {
        display: none;
    }
    
    .post-content i {
        display: none;
    }

    Hope this helps.

    Regards!!

    in reply to: How to reduce width of page in Magazine Plus theme? #76393
    wensolutions
    Keymaster

    Hello @stockmaniacs,

    Thank you very much for using the theme.

    Can you please post your site URL so that we can help you further?

    Thank you.

    Regards!!

    in reply to: Mac issues downloading theme #76381
    wensolutions
    Keymaster

    Hello @kristugraham,

    First of all thank you very much for using the theme.

    We do have the theme official documentation that will help you set up the theme. Please refer to below given link:

    http://themepalace.com/instructions/themes/travel-insight/

    Hope this helps.

    If you have any issues further, please let us know.

    Thank you.

    Best Regards!!

    in reply to: License Key #76378
    wensolutions
    Keymaster

    Hello @micha009,

    Glad that your issue is resolved.

    If you have any issues further then please let us know.

    Thank you.

    Regards!!

    in reply to: License Key #76324
    wensolutions
    Keymaster

    Hello @micha009,

    The issue may have arisen may be because you have already activated the license in the development phase. So upon switching to the live site, the license gets inactive.

    For your information, the license key which is valid for one site per purchase that you buy from your Theme Palace account i.e. it is only valid for one domain and one website.

    Also, the issue may have arisen because of the URL. You may actually, change the URL for currently active license key and for this please follow below given steps.

    – At first login to your Theme Palace account. There you will find the detail about your purchased theme. Here just click on “View License” link.

    screenshot :
    http://prntscr.com/jiyrtj

    – from this page you have to go to another page to manage the site by clicking on “Manage site” link.
    Screenshot:
    https://prnt.sc/jiysm6

    – Finally from here replace your previous site URL with the new one.

    Screenshot:
    https://prnt.sc/jiyum6

    Hope this helps.

    in reply to: header-right-widget-area issue – Not Displaying #76309
    wensolutions
    Keymaster

    Hello @tt,

    Since the theme is working fine when tested locally, so we need your login detail to inspect the issues further and help you.

    Send your login detail in the email given below:

    wensolution@gmail.com

    Thank you.

    Regards!!

    in reply to: Front Page Widget Extra Space #76307
    wensolutions
    Keymaster

    Hello @christinawynmarkcommercial-com,

    Please find answere to your queries below:

    I changed my front page a little and now I can’t figure out how to reduce the white space between the front page widgets. I tried #front-page-widget-area and .home #widgets along with several other variations. Can you please tell me how to correctly reference the home page widgets.

    Response: Please add below given CSS.

    .home #sidebar-front-page-widget-area .widget {
    	padding: 100px 0; /* Decrease the number as needed */
    }

    Also how do i change the size of the images under “featured listings” (RB: Partners:) and “portfolio gallery” (RB: Portfolio:)? As well as stretch sections to the full width of the page.
    The customize layout options didn’t change this area.

    Response: Add below given CSS.

    .home #realestate-base-partners-3 .container {
    	max-width: 100%;
    	padding: 0;
    	width: 100%;
    }
    
    .home #realestate-base-partners-3 .inner-wrapper {
    	margin: 0;
    	display: -webkit-box;
    	display: -ms-flexbox;
    	display: flex;
    	-ms-flex-wrap: wrap;
    	 flex-wrap: wrap;
    }
    
    .home #realestate-base-partners-3 .partner-item:nth-of-type(odd) {
    	padding: 0 5px 0 0;
    }
    .home #realestate-base-partners-3 .partner-item:nth-of-type(even) {
    	padding: 0 0 0 5px;
    }

    This will not work for portfolio section as this section requires code customization which is lengthy.

    Finally, is there an option to remove the image carousel from the home page? I used the RB: Featured Page widget. I tried using the post ID 32 with content excerpt, however, it will only show the title and subtitle

    Response: If you don’t want this section to appear then you just remove the widget from the widget area.

    Hope this helps.

    Thank you.

Viewing 15 posts - 3,676 through 3,690 (of 8,657 total)