Forum Replies Created

Viewing 15 posts - 4,501 through 4,515 (of 8,657 total)
  • Author
    Posts
  • in reply to: Front Page #66248
    wensolutions
    Keymaster

    Hello yashrazz,

    When we inspected your site URL we found that you have used the image in place of logo and site title and this is what you wanted and glad you did it yourself.

    If you have any other issues please let us know.

    Best Regards!!

    Have a good day 🙂 .

    in reply to: Make logo larger #66247
    wensolutions
    Keymaster

    Hello @karlw3b,

    Please let us know as soon as your site is fixed.

    Thank you.

    Best Regards!!

    in reply to: Page width #66246
    wensolutions
    Keymaster

    Hello @rihann,

    Actually, the theme is designed in such way.

    In responsive view, the body will be stretched but in case of the wider screen in normal view, the content will be centered. It won’t occupy the screen as like in the responsive view.

    Hope you understand.

    If you have any other issues related to the theme, please let us know.

    Best Regards!!

    in reply to: Font color and style issues #66244
    wensolutions
    Keymaster

    Hello @helpmysystems,

    First of all thank you very much for appreciation and using the pro version.

    The theme has only provided the 5 different font option to chose from. However, you can use other fonts as well through custom CSS.

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given code:

    body.body-font-3{
        font-family: 'Oxygen', sans-serif;
    }
    
    .header-font-3 h3 {
        font-family: 'Oxygen', sans-serif;
    }

    You can change the font as per your requirement.

    As for the second query please mention the section that you want to change the font color for so that we can help you. Also, you can change the header color from the theme itself.

    For this go to Admin panel > Appearance > Customize > Colors and change the color of header title. As for the footer please send us the screen shot marking the section that you want to change the color for so that we can help you.

    Hope this helps.

    Best Regards!!

    Have a good day 🙂 .

    in reply to: Não consigo instalar #66241
    wensolutions
    Keymaster

    Hello @oabdigital,

    First of all thank you very much for using the pro version the theme.

    Now to resolve your issue please refer to below link:

    https://atlantisthemes.com/fix-upload_max_filesize/

    Hope this helps.

    Also, please post your query in the English language so that it would be easy for us to understand your query.

    Thank you 🙂 .

    Best Regards!!

    in reply to: Primary Menu Doesn't Work on Mobile #66240
    wensolutions
    Keymaster

    Hello @tmarinimarinimfg-com,

    To close the menu in responsive view you have to again click on the hamburger menu.

    Also, you can click on the logo or the site title to get back to the homepage from anywhere on the site.

    Hope this clears the confusion.

    Also please post your query creating your own ticket so that it will be easy for us to answer your query.

    Thank you 🙂 .

    Best Regards!!

    in reply to: Primary Menu Doesn't Work on Mobile #66237
    wensolutions
    Keymaster

    Hello @swaghermag,

    The magazine plus pro theme is the fully responsive theme. In the responsive view, the menu will be displayed as the hamburger menu. To view the menu item you need to click on the hamburger icon and view the menu.

    Also when we check for the third level of the submenu hierarchy, it is displaying fine in the responsive view as you can see in below screenshot:

    https://prnt.sc/igo870
    https://prnt.sc/igo8f0

    So to inspect what exactly your issue is please post your site URL.

    Thank you 🙂 .

    Best Regards!!

    in reply to: How to Implement a Child Theme #66235
    wensolutions
    Keymaster

    Hello @leontan15,

    Actually, the thing is the plugin will generate the child theme of the parent theme will not tranfer the customizer setting that you have made in your original parent theme.

    Not only with this plugin even if you create the child theme maually, you need to renter the setting in customizer of the child theme.

    However, we do have the custom code which will import the parent theme customizer setting to the child theme.

    So please add below given block of code to your child themes functions.php file which you have created.

    function travel_eye_pro_child_customizer_options_import() {
    
    if ( get_stylesheet() !== get_template() ) {
      add_filter( 'pre_update_option_theme_mods_' . get_stylesheet(), function ( $value, $old_value ) {
           update_option( 'theme_mods_' . get_template(), $value );
           return $old_value; // prevent update to child theme mods
      }, 10, 2 );
      add_filter( 'pre_option_theme_mods_' . get_stylesheet(), function ( $default ) {
          return get_option( 'theme_mods_' . get_template(), $default );
      } );
    }
    }
    
    add_action('init', 'travel_eye_pro_child_customizer_options_import');

    Hope this helps.

    Best Regards!!

    in reply to: Search box not showing in mobile view #66234
    wensolutions
    Keymaster

    Hello @tafwebbs,

    Currently, the theme does not have the feature to display the search box in the mobile version.

    Also as much as we would love to help you with this, we are unable to do so as it requires higher code customization.

    So our suggestions to you is higher a professional developer so that your code won’t be affected in any way.

    To hire the developer please refer to below link:

    http://themepalace.com/hire-a-customizer

    Thank you 🙂 .

    Best Regards!!

    in reply to: Make logo larger #66231
    wensolutions
    Keymaster

    Hello @karlw3b,

    When we tried to access your site, we were unable to do so.

    So please can you post your proper site URL so that we can provide the precise fix for your issues?

    Thank you 🙂 .

    Best Regards!!

    in reply to: Advanced customization #66230
    wensolutions
    Keymaster

    Hello @hueffert,

    First of all thank you very much for your interest in the premium version of the theme.

    Your queries have been answered below:

    Required functions/adjustments:

    1. The primary menu must remain single-line. Currently I have seven entries and it is already divided into two lines. Instead of wrapping, it should scale smaller.

    Ans: Actually, this is how theme is designed. If the menu is longer then it will automatically break down in another line. But to avoid so you can use the concept of dropdown menu.

    2. The name of the page is 16 characters long. I don’t get the logo on the left side of it anymore but above. Alternatively, I would like to place a banner over the logo and text area.

    Ans: The page title will appear just below the header section and the logo will appear in the header section and to make the logo appear beside page title requires higher code customization.

    3. The Blog page displays too many categories. I have posts with many categories and I don’t see any text anymore, just a list of categories.

    Ans: The Blog will display the recent posts created from Admin panel > Posts no matter in which category it is associated with. If you want to display separate category in the separate page then you can place your desired category in the menu from where you will have direct access to the category page that will list all the post of that category.

    Gladly seen functions/adjustments:

    1. Can I change the order of the sections on the startpage with Pro?

    Ans: Pro version does not have the feature to switch the sections but you can do it with the higher code customization.

    2. I would like to exchange the headline with a secondary menu, the design can stay the same.

    Ans: For this as well requires higher code customization.

    3. Can I change the view of posts on the blog page from grid to list?

    Ans: This also requires higher code customization.

    For all above higher code customization, you can hire a professional developer so that your code won’t be affected in any way.

    To hire a developer please refer to below link:

    http://themepalace.com/hire-a-customizer/

    Beside these feature pro version comes with other exciting feature which you might want to consider and to know more about it please refer to below link:

    http://themepalace.com/downloads/elead-pro/

    Hope this helps.

    If you have any issues further, please let us know.

    Best Regards!!

    in reply to: Line in page #66228
    wensolutions
    Keymaster

    Hello @clarijs,

    To remove the line in all pages use below given CSS.

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.

     article.page {
        border-bottom: none;
    }

    Hope this helps.

    Best Regards!!

    in reply to: Can't update!!! #66089
    wensolutions
    Keymaster

    Hello @armandosarris,

    First of all our sincere apology for all the inconveniences.

    Due to some technical issue, you are not getting access to the updates of the pro theme so we would like to request you to ask for the refund for the theme you have bought from Theme palace with Order ID and purchase email in the following email address.

    info@themepalace.com

    Your refund request will be processed within 24 hr.

    After asking the refund again buy the WEN Business Pro theme from the link given below:

    https://catchthemes.com/themes/wen-business-pro/

    Here, after buying the pro theme the updates will be automatically available in your dashboard. There is no any extra process to enter the license, theme updates are available after the theme purchase.

    Thank you 🙂 .

    For any confusion/query further, we are always here for you.

    Best Regards!!

    in reply to: Page width #66085
    wensolutions
    Keymaster

    Hello @rihann,

    As we are not quite clear with your issue, can you explain your issue with the proper screenshot?

    Thank you 🙂 .

    Best Regards!!

    wensolutions
    Keymaster

    Hello @lisa-garner,

    To remove the “welcome to our blog portion” from the blog page go to Admin Panel > Appearance > Customize > Theme Options > Blog Page Options and delete the content in Blog Title and Blog Subtitle option.

    Hope this helps.

    Best Regards!!

Viewing 15 posts - 4,501 through 4,515 (of 8,657 total)