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Hello @erikamarie,
Firstly we would like to apologize for the trouble .
The issue has been noted as known issue and we are currently working on this . We will be releasing the update fixing the issue soon and we will let you know.
Hoping for your co-operations.
Best Regards!!
Hello @deligth,
As you have already deleted the code from your existing theme you have to delete currently activated theme and download the fresh copy of the theme and activate it .
Uninstalling and reinstalling the same old theme which you have already messed up is not the fix . Rather you have install the fresh copy of the theme and begin to customize .
Hope this helps .
Best regards!!
Hello @grant-dev,
The feature you are asking for require higher code customization and as much as we would love to help you this is beyond the support we offer for our product .
Our suggestion to you is to hire a professional developer for your customization, so that your theme will no be effected in any way.
To hire a developer please follow the link below
http://themepalace.com/hire-a-customizer/We hope it helps,
Best Regards.
Hello @mrypoc,
To activate the service section you have to add the widget SiteOrigin Features by going to Page builder mode .
In the page builder mode you can see the option Add widget . Just click in the option and add SiteOrigin Features widget.
refer to screen shot for clear info :
https://image.prntscr.com/image/cwOJvyPtQyaNINcZ7gp43Q.png
https://image.prntscr.com/image/91VcEB6fQ1ulik0wRmaZJA.png
https://image.prntscr.com/image/Vyn-gJR_ToCI-yYirJH30w.png
Hope this helps.
If you have any confusion further then please let us know .
Best Regards!!
Hello @spdes,
When we tried to inspect your site further we found that currently your site is not active .
So please activate the site so that we could inspect further and provide you appropriate suggestion.
Hope you understand .
Best Regards!!
Hello @quintorium,
Please once try by including below given code in your child theme functions.php file .
https://gist.github.com/anonymous/3ddd86d2af6eb1139c02a32a3edade10
Hope this helps.
Best Regards!!
Hello @Ankit-goel,
Please follow the above mentioned steps and verify the issue . Also if the issue is not solved then please post your site URL to inspect further .
Also post the URL creating your own ticket so that it would be easy for us to reply your issues .
Best Regards!!
Hello @zeeshankhanx,
The slider is working absolutely when checked locally on our side .
The theme has option to set the slider from the featured page . You need to select the option featured page and chose your desired pages to display in the slider .
Also please make sure you have uploaded the image in Feature image section of the particular pages as the image in the slider is displayed from that section :
Screen shot :
https://image.prntscr.com/image/D6XN5pKBTcOLeK8_Hya6zw.png
You even have to make sure that you have set the number of slider to more than one by going to Admin Panel > Appearance > Customize > Featured Slider > Slider Type > No of slides .
If the above steps does not solve the issue then please post your site URLs so that we could properly inspect your issue and help you further .
Best Regards!!
Hello @spdes,
When we inspect your site URL we found some console error . The issue is due to conflict with the third party plugin installed which is not compatible with the theme .
So please deactivate the third party plugins used and verify the issue .
If the issue still persist kindly let us know .
Best regards!!
Hello @lesliejohn,
As we are not very clear with your issue, can you please explain it more clearly so that we could help you ?
Best Regards!!
Hello @twasa,
The issue has been noted as known issue and we are currently working on this . We will be releasing the update fixing the issue soon and we will let you know.
Best Regards!!
Hello @twasa,
We would like to inform you that we are currently working to make the Education hub pro theme compatible with the Learnpress plugin . We will be releasing the update soon fixing the issue .
We will inform you as soon as the update is released with the fix .
Hoping for your co-operations.
Thank you !!
Hello @twasa,
First of all thank you for using the pro version of Education Hub theme.
After buying the pro version at first you need to activate the pro version . After activation of pro version you will get the field to enter the license key in Admin Panel > Appearance > theme license . Theme Palace provides an API key which you need to enter in the above location mentioned .
Screens shot :
https://image.prntscr.com/image/A76cdCk5R9u3JdR-oXPwDQ.png
Hope this helps.
If you have any confusion further, please let us know .
Best Regards!!
Hello @erikamarie,
As far as we have checked the theme locally it is working absolutely fine .
So if you have installed ant third party plugin please deactivate them and verify the issue as the issue might have cause due to conflict with the third party plugin .
If this does not solve the issue then please post your site URL so that we could look further into the issue .
Hope this helps.
Best Regards!!
Have a good day .
Hello @tfmescia,
Please once post your site URL so that we will inspect into your issue and provide you the appropriate fix .
Hope you understand .
Best Regards!!
