Forum Replies Created
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AuthorPosts
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wensolutions
KeymasterHello @alexxx12,
The option of social menu location is not shown in your customize section because you have not activate the jetpack plugin .
Activate the jetpack plugin then you will have the option of social menu location in your Admin Panel > Appearance > Customize > Menus > Menu Location . Assign the social menu you have created in the social menu location then you will have the social menu at the top left corner .
Now to make the button round go to Admin panel > Appearance > Customize > Theme Options > Layout and check on Enable Rounded Design option .
Hope this helps.
Best Regards!!
wensolutions
KeymasterHello @camilosabas,
Actually we do not have the demo file available . But we do have the theme official documentation which will help you in setting up your site like in the Demo page .
http://themepalace.com/instructions/themes/mediclean/Also for the image we have the link included for each image used in the demo within the file which you can use .
If you have any confusion or problem while setting up any of the section you can definitely post them here and we will happily assist you further .
Best Regards!!
wensolutions
KeymasterHello @pgrover,
Glad we could help you !!
If you have any issues further, please feel free to post your queries and we will happily help you further.
We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
https://wordpress.org/support/theme/wen-business/reviews/
Best regards !!
wensolutions
KeymasterHello @madepur,
Actually there no such better image size . You can upload the image of appropriate height on the basis of your requirement.
Currently you are using the image size of 1349 X 589 pixel so use the image by reducing the height as per your requirement .You can even increase and decrease the height and the slider size will be according to your image size .
Hope this clears up the confusion.
Best Regards!!
wensolutions
KeymasterHello @madepur,
The size of the featured slider will be according to your image size . If you want your slider to be smaller then you can upload the image of smaller height .
So upload the image of suitable height (according your requirement) in featured image section of the page/post for category/post/page/tag option .For image option you can directly upload the image through customizer .
Hope this helps.
If you have any confusion further, please let us know.
Best Regrads!!
wensolutions
KeymasterHello @yoshi23,
In order to position the slide in the location you have mentioned you have to activate the child theme .
Child theme references :
https://codex.wordpress.org/Child_ThemesYou can also create the child theme using plugin. Below is the link to one of them.
https://wordpress.org/plugins/wp-child-theme-generator/After creating ans activating the child theme in your child theme functuions.php file psate below given code:
https://gist.github.com/anonymous/8342fddf30231ce1013fd18a0cf88b47It will display the slider just above the footer widget but there may occur some design issue . So please once check and if it does not effect the design part then you can definitely use the code given .
Hope this helps.
Best Regards!!
Have a great week ahead.
wensolutions
KeymasterHello @dabus,
The issue has been noted as known issue and we are currently working on this . We will be releasing the update fixing the issue soon and we will let you know.
Hoping for the Co-operation .
Best Regards!!
wensolutions
KeymasterHello @camilosebas,
To disable the header in the page that you have provided the link for use below given CSS.
For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below given CSS.
.page-id-4519 .site-header { display: none; }Also, we are not clear what you actually meant by this :
By now I’ve solved creating an anchor point right in to the contact form paragraph position.
But It will be ideal to set this design as a landing page.So please explain it properly if you need any help on this .
Hope this helps.
Best Regards!!!
wensolutions
KeymasterHello @alexx12,
As we have inspected your site URL we found that the theme that is currently active is not Business Park Pro but Kapital. As this not our theme we are unable to help you with this .
So please contact with the respective forum to solve your issue .
Hope this clears the confusion.
Best Regards!!
wensolutions
KeymasterHello @thomas-weissetkraichgau-zulassungsdienst-de,
As the string is controlled by the WordPress go to Admin Panel > Settings -> General. From here select your language at the bottom of the page: and save the setting .
Hope this helps.
Best Regards!!
wensolutions
KeymasterHello @gaurav2im,
Please once deactivate the jet-pack plugin as well . Uninstall every third party source that you have included in theme and verify the issue .
Even if this process does not solve the issue then download the fresh copy of the theme as the theme initially does not have any such issue .
Hope this helps.
Best Regards!!
wensolutions
KeymasterHello @gaurav2im,
Please deactivate the plugin BuddyPress and WooCommerce which is currently active in your site . These plugins are generating the console error.
https://image.prntscr.com/image/abee8db5760241f48a09920e5e406a11.pngSo please deactivate them and verify the issue .If the issue still persist after deactivating the mentioned plugin then kindly inform to us .
Best Regards!!
wensolutions
KeymasterHello @restaurant-ruble,
We have release the update fixing the issue of the animation .
So please update to the latest release of the theme and verify the issue .
Let us know if you have any issue further .
Thank you !!
Best Regards!!
wensolutions
KeymasterHello @jjt,
Can you post your site URL so that we could inspect the issue further and provide the precise fix ?
Hope you understand .
Best Regards!!
wensolutions
KeymasterHello @gaurav2im,
As far as we have checked this theme locally and it works all fine and all the slider settings are working perfectly
.
However the slider functionality is not checked with any third party plugins.Upon inspecting your site we found that you have console error in your site .
So, if you have installed any third party plugins then please try disabling them one by one and check you site if the issue is fixed. If the issue is fixed you will know the exact plugin that have created the issue.
But if the issue still continues then kindly let us know.
Also, please post your query creating your own ticket so that it would be easier for us to track down your issues.Best Regards!!!
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