Forum Replies Created

Viewing 15 posts - 6,661 through 6,675 (of 8,657 total)
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  • in reply to: Other elements are are not in alignment with the theme #32443
    wensolutions
    Keymaster

    Hello @blackgel-gmail-com,

    Try using below CSS.

    .page-id-532 .entry-content {
       margin-top: 0;
    }

    Also a blank paragraph is shown while inspecting the issue in the entry content so please remove them from the content field.

    Hope this helps.

    Let us know if it does not work .

    Best Regards!!

    in reply to: Error Featured Product Carousel and products grid #32429
    wensolutions
    Keymaster

    Hello @taurus,

    To make the product display, Product item needs to be set as featured in woocommerce first .

    For this goto to Admin Panel > WooCommerce > Products > Products and then set the product as featured.
    Refer to below screen shot for more info.

    http://image.prntscr.com/image/0b640ce86bc54ad796385e31dd1f3192.png

    Also as far as we have checked locally, the images displays fine after placing the CC:Product grids in the widget area so can you post your site URL so that we could properly inspect the issue and provide the precise fix?

    Hope this helps.

    Best Regards!!

    in reply to: Trouble getting started #32427
    wensolutions
    Keymaster

    @dcreech, we are sorry for the inconvenience you are having with the setup process so far.

    Recommended theme and plugin were well tested and verified against server version and configuration.

    TEST 1 : Check server configuration

    However, suggest you to check your current server info and PHP info to confirm whether it meets the server requirement.

    Basic minimum WordPress requirements can be checked here : https://wordpress.org/about/requirements/

    By using this plugin you can check your current server info.

    If configuration does not match with the min. requirement, you need to talk to your hosting.

    If configuration matches your requirement go to TEST 2 below

    TEST 2 : Plugin conflict

    1. Please disable other third-party plugins if installed in your system.
    2. Activate TP Education plugin and Kid Education Pro theme
    3. Verify if error still exists. If no error thrown, plugin and theme has no issue.
    4. Next, if still error exists, switch to default theme ‘Twentyseventeen’ and check if error still exists.

    If errors keep on showing, you can let our support member check current installation and configuration on your website. For this you can further follow through mail to support[at]wensolutions.com with your credentials.

    PLEASE give me a listing of all the templates that are supposed to be present.

    Contact Page and Portfolio Page are two available Custom Templates for your pages.

    Also – there is nothing in the media folder.

    Theme does not come with media images preloaded during setup, so they do not get added in the Media. If you still want images as per demo, you can browse the folder and check readme.txt file where image source links are given and you can find them from there.

    Let us know if you still need any more assistance, as we would be glad to help you further!

    in reply to: Refund #32426
    wensolutions
    Keymaster

    Hello @ivanturatti

    Sorry for the trouble you are having.

    WEN Associate Pro has the multiple feature that is not included in the free version of the theme.

    The pro version of the theme also has the varieties of color options for different sections.

    Also as we have checked the theme locally, Static front page option works properly.

    So please once verify the setting by going to Admin Panel > Appearance > Customize > Static Front page and assign the pages you want for the front page and posts page.

    Hope this helps.

    If you have any confusion further or any issue regarding the theme you can always post them and we will help you happily.

    Best Regards!!

    in reply to: Can't access numeric pagination in free version #32425
    wensolutions
    Keymaster

    Hello @paulhastingsO

    The free version of the WEN Corporate provides the default pagination options i.e older/newer.

    And the option you are looking for is only available in the pro version of this theme. Pro version comes with other exciting feature as well . So if you want to use the feature of numeric pagination you can always consider using pro theme.

    Hope this helps.

    Best Regards!!

    wensolutions
    Keymaster

    Hello @todd

    Thank you for your interest on the premium version of the Clean Commerce Pro theme.

    And the theme recommends WooCommerce plugin as e-commerce toolkit.

    Also Clean Commerce Pro comes with other exciting feature . To know more about the pro version please refer to below link.

    http://themepalace.com/downloads/clean-commerce-pro/

    Hope this helps.

    Best Regards!!

    in reply to: Excerpt shown very shot for feature content #32420
    wensolutions
    Keymaster

    Hello @pingbara

    The feature content will display the excerpt as much as you put text on the excerpt field at the backend of the particular page or post.

    So please try including some more text at the excerpt section of the post or the page .

    Hope this helps .

    If this does not solve your issue, please let us know and w will help you further.

    Best Regards!!

    in reply to: I cannot change the photos in home/front #32419
    wensolutions
    Keymaster

    Hello @sunwestbank

    For setting up different sections you can always follow the theme official documentation given below.

    http://themepalace.com/theme-instructions/charitize-pro/

    But if you still have the confusion you can mention the section you are having trouble with and we will assist you further.

    Hope this helps.

    Best Regards!!

    in reply to: Other elements are are not in alignment with the theme #32416
    wensolutions
    Keymaster

    Hello @blackgel-gmail-com

    The CSS you have used is not the one we have suggested . So replace the CSS you have include i.e.:

    #primary.entry-content {
    margin-top: -1px;
    }

    with the CSS give below.

    #primary.entry-content {
        margin-top: -35px;
    }

    Hope this helps.

    Best Regards!!

    in reply to: Other elements are are not in alignment with the theme #32319
    wensolutions
    Keymaster

    Hello @blackgel-gmail-com

    To solve the issue of spacing you can use simple CSS code .

    For this go to Admin Panel > Appearance > Customize > Additional CSS and paste below CSS.

    #primary.entry-content {
        margin-top: -35px;
    }

    Hope this helps.

    If you have any query further, please let us know.

    Best Regards!!

    in reply to: Header Options #32311
    wensolutions
    Keymaster

    Hello @bananna,

    Glad we could help you !!

    If you have any issues further, please feel free to post your queries and we will happily help you further.

    We will really appreciate if you could help us too by rating our theme in WordPress repo here:-
    https://wordpress.org/support/theme/university-hub/reviews/
    Best regards !!

    in reply to: Title link not working #32309
    wensolutions
    Keymaster

    Hello @adarshumangraj6

    The feature to link the category title for the widget provided by the theme is not in theme.Also making the requested feature work is a hectic process . However it is noted as the requested feature.

    Also default Category widget available in the WordPress does not have such feature.

    The feature you are asking for is possible through the advance code customization. So you can hire a professional developer .

    To hire a developer please follow the link below
    http://themepalace.com/hire-a-customizer/

    Hope this helps.

    If you have any issue further, we are always here for you.

    Best Regards!!

    in reply to: CLEAR Slider Images #32308
    wensolutions
    Keymaster

    Hello @Mwiinga,

    Glad we could help.

    For the future query, we are always here for you.

    Best Regards!!

    in reply to: Trouble getting started #32307
    wensolutions
    Keymaster

    Hello @decreech

    Please once very whether you have activated the plugin TP Education recommended by the theme or not?

    If not activate the recommended plugin .

    After the activation you will find the search section by going to Admin Panel > Appearance > Customize > Sections > Search Sections.

    Similarly the other sections like Info Content, Features, Recent is also managed by going to Admin Panel > Appearance > Customize > Sections.

    Hope this helps.

    For further assistance, please let us know.

    Best Regards!!

    in reply to: CLEAR Slider Images #32251
    wensolutions
    Keymaster

    Hello @Mwiinga,

    As much as we could the request for the overlay background specifically for the text contents only is not applicable with the current layout of the slider.

    Although it is possible to achieve the request with some advanced code customization, it might affect some other parts of the theme design and / or sometimes its functionality.

    If you require to change the layout of the slider you can also choose to Hire a professional customizer for the task.

    To hire a customizer follow the link below :

    http://themepalace.com/hire-a-customizer/

    Hope you would understand,

    Best Regards !!

Viewing 15 posts - 6,661 through 6,675 (of 8,657 total)