Hello @Chariti

Since your given site URL is under construction I couldn’t debug your site.
So I don’t have exact solution. However if your have installed any plugins then try deactivating them one by one and check. If your plugin have generated issue then you will know the plugin.
Try inspecting your site and check the console if any js error exists.
And if your site was not under construction it would be much better.

Let us know how it goes.

Regards!!

Hello @benoa

For your information for the masonry layout the theme doesn’t use the thumbnail generated by WordPress.
But you can choose image size to be displayed when viewing particular posts. Masonry Layout automatically fits the images on the screen according to the size of the image you upload. It doesn’t use the thumbnail generated by WordPress.

Let us know if you have further query regarding this.

Regards!!!

Hi @Chariti, can you please post in your site URL so that we can inspect your site source code for any issues? Thanks

Hello @Anthony,

We have managed to replicate the scenario similar to your issue.
As you have said It began after you guys gave me a fix for the child element opening to the left of the parent menu items instead of the right.
In this thread you were given below custom CSS to add:

.main-navigation ul ul li:hover  ul {
    left: 200px;
    width: 200px;
}

Now you need to remove these Custom CSS.
After removing you need to add below CSS in child theme style.css file:

.main-navigation ul ul li:hover > ul{
  left: auto;
  right: -200px;
  width: 200px;
}

Hope this will help to resolve your issue.
Let us know how it goes.

Best Regards!!

Hello @Anthony,
Hope you are doing good today 🙂
It seems like there is confusion between Biography Pro and Bizlight Pro themes. Let me clarify it.

For Biography Pro theme the recommended full image size should be greater than 365*247 px. The exact same image will appear both in the fullscreen banner and in the header banner for pages.

However, in Bizlight Pro theme different images are displayed on fullscreen banner and in the header banner for pages. The recommended image size is 1360*530px for the fullscreen banner and 1360*190px for header banner for pages.

Hope this helps resolve your queries.
Regards

Hello @Anthony,
We inspected your site and found that there were no third-level child on the menu. Anyways, we tried to replicate that issue on our end but it is working fine for us. That is, no issue on the third level as well.
Let us know if you are still facing that sort of issue.

Thanks,

Hi @scorbelli,

use the pre_get_postsfilter:

function excludePostId($query) {
  $postIds = array(
    24, 10
  );

  if (is_category() && is_main_query()) {
    set_query_var('post__not_in', $postIds);
  }
}
add_action('pre_get_posts', 'excludePostId');

is_category()will accept a category slug or ID. You can limit which categories the post will be excluded from.

Hello,
Have you installed any plugins or included any js codes on your theme recently? If yes, then remove them and see if your site works. That might be a js issue as mentioned above. So, you can try debugging.

Hope you will do good. Also, kindly ping us for any sort of assistance.

Thanks,