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Hello,
As everything is working fine on our side regarding accessibility as you can see in the demo link given below.
https://themepalace.com/theme-demo/?demo=TlZCcEczcUozVWphc0J4YWNMYlEwUT09#
So please provides us with your site URL so that we can inspect it further.
Also, please provide us with the screenshot or screen record possible about what you have done so that we can be more clear on the issues you have mentioned.
Regards.
Hello,
Please find answers to your queries below:
Query 1:On the home page, there is a slider with “travel locations”. Please see the screenshot: http://blog.styletravelbg.com/wp-content/uploads/2020/05/slider-spacings.jpg. There is too much space(I guess padding) on the left side of the slider, whereas on the right there is no space at all. Can those spacings be made equal?
Response: Regarding your query, in our device, it is working fine and displaying as shown in the screenshot below. So, please provide us with your device size and in which device you are using your site.
Query 2:How can I edit the spacings between the different sections. (I am talking about the white space between sections). Please see screenshot: http://blog.styletravelbg.com/wp-content/uploads/2020/05/spacings.jpg
Response: Regarding the design, everything is working fine as you can see in the screenshot below and the designed is managed by the theme itself.
Query 3:Can the top menu (the black one at the very top) be made to appear in 2 rows? Please see the screenshot: http://blog.styletravelbg.com/wp-content/uploads/2020/05/top-menu.jpg for the desired outcome.
Response: Actually, regarding that menu, the menus are adjusting as per the size of the device. It is the design managed by the theme. You will view the menus differently on another sized device.
Query 4:On the home page there is a slider with trips. There is a calendar icon showing there within the box. Can this icon be removed? Please see screenshot: http://blog.styletravelbg.com/wp-content/uploads/2020/05/calendar-icon.jpg
Response: Regarding your query, you can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS to remove the calendar icon from the slider of the homepage.
.home .posts-slider .icon-calendar { display: none; }Query 5:When clients make a reservation, can they choose more than one tourist. For example 2 adults and 1 child in one reservation? Please see screenshot: http://blog.styletravelbg.com/wp-content/uploads/2020/05/number-of-tourists.jpg
Response: WP Travel Pro gives you feature to add a category in one price. Regarding your query, you can add multiple categories for the one price. You can refer to the screenshot given below for detailed assistance. You can follow the path Admin Panel > Trip(individual-edited) > Dates and Prices > Add Categories
The frontend will appear like the screenshot below:
You can refer to the documentation below to get detailed assistance.
https://wptravel.io/documentations/wp-travel-utilities/#doc-multiple-category-in-a-single-pricing-25
Query 6: The website will be in Bulgarian language only. At the moment part of the info for dates and prices is showing in English. For example “20th …..”. How can we translate those? Also, how can we translate the buttons on the site? Please see screenshot: http://blog.styletravelbg.com/wp-content/uploads/2020/05/prices-dates.jpg
Response: All the strings of Travel Ultimate Pro and WP Travel is made translation ready. So, you can refer to the documentation below to get detailed assistance on how to translate.
https://wptravel.io/translation-of-the-strings/
Hope this helps.
If you have any queries/confusion, let us know.
Regards.
Hello,
Regarding your query, the menu is looking fine on our side as you can see the screenshot below:
Also, about the alignment of the hamburger menu, it shifts to the right side when the menu is opened on mobile.
If you are facing other issues related to the theme, you can try by deactivating plugins as third party plugin might create these issues.
If you have further queries, kindly let us know.
Regards.
Hello,
In that section where you have mentioned, there is no button option for the whole product listing.
But you can follow the path Admin Panel > Appearance > Customize > Widget > Front Page Widgets area and add RB: Call To Action and get the button with your own text and you can put the URL of the product listing page so that you can get the button with your desired URL.
If you want the button exactly where you mentioned, you can consider hiring a freelancer or our professional developer as it requires code customization.
https://themepalace.com/hire-a-customizer/
Hope this helps.
If you have further queries, let us know.
Regards.
Hello,
Please find answers to your queries below:
Query 1. Is there a way to set an image as the background for the full site (instead of the white space in the main body of the page)?
Response: No, this feature is not available in the theme for now.
Query 2. RE: the blue rectangle where the text is displayed on pages, is there a way to change that blue color, and/or a way to change it to an image (so the text is displayed atop a graphic instead of solid color)
Response: Please provide us with the screenshot of the section so that we can be more clear.
Query 3. When we changed out the picture for the footer, the top part is cut off. What are the dimensions for the footer image, or is there a way to manually set the dimensions so it matches our image?
Response: You can use image equal to 1350*1170 or equivalent to this size which will match to the footer section
Hope this helps.
If you have further queries, let us know.
Regards.
Hello,
Thank you for the login details.
We are inspecting the issue you mentioned. We will get back to you soon.
Thank you.
Hello,
Regarding your query, the facts, games are page-wise filter and not the tabs, so you have to either increase the number of posts to show on the first page so that all the ‘game’, ‘quiz’ shows its all post in a page. Actually, the posts of ‘game are being displayed on the next page.
You can set the post numbers from Admin Panel > Settings > Reading.
Hope this helps.
Regards.
Hello,
Regarding your query, please provide us with your site URL and also specific screenshot highlighting the sections that you mentioned so that we can inspect further and help you provide precise fix.
Regards.
Hello,
Regarding your query, please add below-given CSS in Additional CSS section following the path Admin Panel > Appearance > Customize > Additional CSS
.single .single-featured { height: 500px; } .single .site-content .single-featured img { height: 500px; }Hope this helps.
If you have further queries, let us know.
Regards.
Hello,
Please provide us with your site URL so that we can inspect further and help you with fixes.
Regards.
Hello,
Regarding your query, you have to add CSS in Additional CSS section following the path Admin Panel > Appearance > Customize > Additional CSS.
To remove the image you have to add CSS,
.site-footer { background-image: unset; }To add an image of your choice, you can add below given CSS
.site-footer { background-image: url(Your Image URL); }You have to add the image URL in ‘Your Image URL’.
Hope this helps.
If you have further queries, let us know.
Regards.
Hello @redhouse,
The image that is added under the header is the image that comes from the option of customizer “Header image”. The image will be displayed at the top of the page and below it.
Hope this clears the confusion.
Thank you.
Hello,
Regarding your query, please add the UH Featured page widget where you can add the post ID of your choice as per the requirement following the path Admin Panel > Appearance > Customize > Widgets > add a widget (and add UH: Featured widget) as shown in the screenshot below.
Hope this helps.
If you have further queries, let us know.
Regards.
