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April 22, 2020 at 3:16 am in reply to: Mobile Menu and Top Bar Menu inconsistently functioning (mobile devices) #121472wensolutionsKeymaster
Hello @saccalo,
Can you please explain in detail regarding the issue you are facing so that we can help you?
Regards.
wensolutionsKeymasterHello,
Can you please provide us with site URL so that we can provide you with precise fix?
Regards.
wensolutionsKeymasterHello,
Glad we could help you.
If you have further queries, let us know.
Regards.
wensolutionsKeymasterHello,
Regarding your query, when we inspected your site in detail we found that the plugin ‘Insert Headers and Footers’ has created the issue.
Once deactivate the plugin ‘Insert Headers and Footers’ and verify the issue.
Hope this helps.
If you have further queries, let us know.
Regards.
wensolutionsKeymasterHello,
For now, we have deleted the details you provided but it is not safe that you send your login details in this public forum.
We are inspecting the issue you have mentioned and we will get back to you soon.
Regards.
wensolutionsKeymasterHello,
Please provide us your site URL and login details at wensolution[at]gmail.com so that we can inspect further on the issue.
Hoping for your kind cooperation.
Regards.
wensolutionsKeymasterHello,
Regarding your query, everything is working fine so please provide us the screen record of how you embedded the video so that we can inspect the issue and replicate the same on our side too. This will help us be clear and provide you the precise fix.
Regards.
wensolutionsKeymasterHello,
Regarding your query, you can add an image in the featured image section above the size of 600*600.
Also, please use the ‘Regenerate Thumbnail’ plugin to fix your blurry image.
Hope this helps.
If you have further queries, kindly let us know.
Regards.
wensolutionsKeymasterHello,
Can you please provide us your site URL and also please explain in detail about your requirements to disable which section exactly so that we can help you provide a precise fix.
Regards.
wensolutionsKeymasterHello,
Regarding your query, you can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS to remove the breadcrumb below the title.
.page #breadcrumb-list .breadcrumbs{ display: none; }
Hope this helps.
If you have further queries, let us know.
Thank you.
wensolutionsKeymasterHello,
Regarding your query, when we inspected your site we were unable to find any kind of scramble as you have mentioned in your site.
Can you please explain how does the issue appear in your site so that we can replicate the issue help you further?
Also, please provide us with the specific link of the post where you have found such an issue along with screenshot marking the issue?
Hoping to hear from you soon.
Thank you.
wensolutionsKeymasterHello,
Regarding your query, you can refer to the given screen record for reference as this will make you clear on how to add the youtube video.
https://www.loom.com/share/99ff98ec31aa4c39b8cd549497f42cb0
Also, we have updated to the latest version of the theme and WordPress and everything is working fine. So, please follow the screen record and add the video.
Hope this helps.
If you have further queries, kindly let us know.
Regards.
wensolutionsKeymasterHello,
When we inspected the site URL you have provided, we found that the theme you have used is not our theme. So, please post your query in respective support forum.
Regards.
wensolutionsKeymasterHello,
When we inspected the site URL you have provided, we found that the theme you have used is not our theme. So, please post your query in respective support forum.
Regards.
wensolutionsKeymasterHello,
When we inspected the site URL you have provided, we found that the theme you have used is not our theme. So, please post your query in respective support forum.
Regards.
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