Forum Replies Created

Viewing 15 posts - 1,306 through 1,320 (of 8,657 total)
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    Posts
  • in reply to: SUPPORT CLOSED!! #117215
    wensolutions
    Keymaster

    Hello,

    We do not provide support for this theme anymore. We do not have any information regarding the Charitize Pro theme.

    Regards.

    in reply to: Header Image #117214
    wensolutions
    Keymaster

    Hello,

    When we inspected further, third party plugin – ‘Autoptimize’ has created the issue. Deactivating the plugin will display the header image as per your requirement.

    Regards.

    in reply to: Header Image #117211
    wensolutions
    Keymaster

    Hello,

    Thank you for the login details you provided.

    When we inspected your site, we found that the header image is not rendering the image you used. On our side, the header image is working fine. If you have made any changes code wise then please go through the code thoroughly once. Changes in code might have caused the issue.

    For now, you have to add the CSS following the path Admin Panel > Appearance > Customize > Additional CSS

    #custom-header {
        background-image: url(Your image URL) !important;
    }

    For the image URL, you have to follow the path Admin Panel > Media and select the image you want to display and copy the URL. You can refer to the screen record below to get the image URL and use it for the header image as per your requirement.

    https://www.loom.com/share/4254aa0563b545febde47c37747a0523

    We have reported the issue to the theme author and will let you know when the issue will be resolved and get back to you.

    Hope this helps.

    If the issue still persists, let us know.

    Thank you.

    in reply to: Change Startpage Design #117207
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the header image only shows in other pages rather than the front page. Frontpage has a slider that is displayed at very first when we go to the site.

    When we inspected your site URL, you have not enabled the slider section on the front page. Once set the front page by enabling the slider section by following the path Admin Panel > Appearance > Customize > Sections > Main Slider

    If you have queries further, let us know.

    Thank you.

    in reply to: Limit Number of Words on Featured Content Page #117206
    wensolutions
    Keymaster

    Hello,

    The feature to limit word through the Excerpt option is a feature given by WordPress itself. No plugin is required for the excerpt option to appear in the post editor.

    However, to limit word on the page, you can add the given code in the child theme. Firstly, you have to create a child theme referring to the documentation below:

    https://wptravel.io/how-to-create-a-child-theme/

    Then you can add the code given below in the function.php folder of the child theme

    add_action( 'init', 'add_excerpts_to_pages' );
    function add_excerpts_to_pages() {
        add_post_type_support( 'page', 'excerpt' );
    }

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: URGENT-Field Editor does not work #117205
    wensolutions
    Keymaster

    Hello,

    Regarding your query, the changes made in the backend need to appear in the frontend after you save the changes made. Once you check the changes you made are saved. You can also refer to the screen record and repeat the process as everything is working fine on our side.

    https://www.loom.com/share/a7b88cfa00044321b5e8576cdf029366

    If the issue still persists, let us know.

    Thank you.

    in reply to: Change fa gears in NB Features widget? #117203
    wensolutions
    Keymaster

    Hello,

    To display icons, you can only use font awesome icons, the jpeg icon you wanted to add will not work.

    If you have further queries, let us know.

    Regards.

    in reply to: Remove Post Date on Front Page #117201
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    If you have any queries further, let us know.

    Thank you.

    in reply to: Limit Number of Words on Featured Content Page #117126
    wensolutions
    Keymaster

    Hello,

    To restrict the number of words on a page is not an available feature.

    But, to restrict the number of words in a post is possible if you edit an individual post(edited) then you can find an ‘Excerpt’in the right side which appears like the screenshot below:

    https://prnt.sc/r7rn2u

    And after the post displays, the front page looks like the screenshot below. You can add the text you want to display.

    https://prnt.sc/r7rno9

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: Remove Post Date on Front Page #117119
    wensolutions
    Keymaster

    Hello,

    To remove the post dates, you can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS

    .home .block-meta a{
      display: none;
    }
    
    .home .entry-meta .posted-on {
      display: none;
    }

    Hope this helps.

    If you have further queries, let us know.

    Thank you.

    in reply to: About This Site widget title color #117116
    wensolutions
    Keymaster

    Hello,

    Glad we could help you.

    If you have further queries, let us know.

    Thank you.

    in reply to: Testimonials #117115
    wensolutions
    Keymaster

    Hello,

    The process is to add the TP Education plugin and to add testimonials. Also, make sure you publish the testimonials. After you get back to the customizing, you can see ‘testimonial posts’ as dropdown in the testimonial section following the path Admin Panel > Appearance > Customize > Section > Testimonial .

    https://prnt.sc/r7r261

    Also can you please provide us your site URL.

    If the issue still persist, get back to us.

    Thank you.

    in reply to: About This Site widget title color #117110
    wensolutions
    Keymaster

    Hello,

    To change the color of the title as per your requirement, add below given CSS.

    .sidebar .widget-title {
        color: #dd9933;  
    }

    Here change the color code as per your requirement.

    Thank you.

    in reply to: About This Site widget title color #117012
    wensolutions
    Keymaster

    Hello,

    Please provide us the specific screenshot marking the section where you want to change the color of the title so that we can provide you with the precise fix.

    Also, please provide your site URL.

    Regards.

    in reply to: Changes to CSS not appearing #117005
    wensolutions
    Keymaster

    Hello,

    To change the color of the link on hover, you can add CSS following the path Admin Panel > Appearance > Customize > Additional CSS

    .main-slider-contents .title a:hover {
        color: #af2626;
    }

    You can change the color as per your requirement.

    Hope this helps.

    If you have any queries, let us know.

    Thank you.

Viewing 15 posts - 1,306 through 1,320 (of 8,657 total)